Manager, Human Resources

EMPLOYERS; United States; Remote; USD 105,000 - 160,000; Full time

Job summary

EMPLOYERS, a 100% remote workplace and America's small business insurance specialist, seeks a Manager, Human Resources to lead HR Business Partners and the HR Operations Specialist. You will own employee relations, performance management, and policy execution while coaching a high-performing team across the organization.

Based in the United States, you will drive engagement, implement HR programs, and champion AI-enabled HR solutions to improve efficiency and decision-making.

Qualifications

• 10+ years HR experience including employee relations and performance management.
• 5+ years leading HR teams.
• Strong written and oral communication.
• Experience with investigations, leave, ADA accommodation, and workers' compensation oversight.
• Familiar with AI tools in day-to-day HR work.

Responsibilities

• Establishs deep understanding of the business to build relationships with stakeholders at all levels.
• Drives employee engagement strategies and fosters a respectful environment.
• Oversees HR policies, processes, and programs including performance management and headcount planning.
• Leads the organization through annual performance reviews and compensation planning.
• Ensures compliance with employment laws and regulations (ADA, FMLA, EEO).

Skills

Employee relations

Performance management

Leadership

Communication

Analytics

MS Office

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Job description

People are at the center of everything this role does. As Manager, Human Resources, you’ll lead a talented team of HR Business Partners and our HR Operations Specialist, own employee relations and performance management for the organization, and be the trusted voice leaders turn to when things get complicated. If you thrive on coaching great people, solving real problems, and being someone others can count on, this role was built for you.

| 100% Remote (WFH) Opportunity

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking an energetic, leader willing to put their ideas to work!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires achievement. As "America's small business insurance specialist", we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.

Essential Duties And Responsibilities

• Establishes and maintains a deep understanding of the business to build effective, productive relationships with stakeholders at every level of the organization.
• Drives employee engagement strategies that foster an environment where all employees are respected and valued.
• Facilitates the consistent application, implementation, and continuous improvement of HR policies, processes, and programs, including performance management, merit and promotion planning, career development, and headcount planning.
• Serves as the escalation point for employee relations matters raised by HR Business Partners, directly owning complex or sensitive issues and partnering with HR leadership on final resolution.
• Conducts or oversees formal employee relations investigations on escalated or complex matters, ensuring thorough documentation and appropriate resolution.
• Provides advice and counsel to leaders and employees on employee relations and performance management matters.
• Partners with Learning & Development to identify and address organizational training needs, informed by trends surfaced through employee relations and performance management.
• Leads, coaches, and develops a team of HR Business Partners and the HR Operations Specialist, fostering a high-performing, collaborative HR function.
• Champions the responsible use of AI and emerging HR technology within the team, using it to improve efficiency, decision-making, and service delivery.
• Supports broader HR strategies and initiatives that align with business priorities and organizational goals.
• Assumes direct ownership of a business unit or client group as business needs require.
• Leads the organization through the annual performance review and compensation planning cycle, partnering with Compensation and HR Leadership.
• Provides oversight of the organization's Leave of Absence, FMLA, ADA accommodation, and Workers' Compensation programs, administered day-to-day by the HR Operations Specialist.
• Oversees the development, maintenance, and consistent application of HR policies, partnering with the HR Operations Specialist and Legal.
• Tracks and gathers employee relations and HR data across the team to surface trends and inform recommendations, feeding into broader HR reporting.
• Ensures compliance with employment laws and regulations relevant to employee relations, performance management, leave, and accommodation, including ADA, FMLA, and EEO requirements.
• Demonstrates leadership by creating an environment that fosters teamwork, values diversity, and supports and respects all team and company staff members, internal and external customers, and vendors; selects, manages, develops, coaches, and motivates staff members.
• Develops and monitors spending against the departmental budget.
• Other duties as assigned.

Requirements - Background And Experience/Expertise

• Minimum of 10 years' relevant human resources experience, including employee relations and performance management.
• Must have 5 years' experience managing and leading human resources teams.
• Demonstrated experience and ability to research, write and present materials in a manner that is understandable to the audience in multimedia forms.
• Must have excellent written and oral communication.
• Strong analytical and problem-solving skills.
• Demonstrated skill working in a hectic environment with numerous interruptions while maintaining a professional atmosphere and exercising tact and good judgment.
• Working knowledge of employee relations investigations, leave of absence, ADA accommodation, and workers' compensation program oversight.
• Comfortable using AI tools in day-to-day HR work, with sound judgment about when human review and discretion are required.
• Ability to effectively prioritize a must.
• Demonstrated experience working with MS Office software required.

Certification

• SPHR or SHRM-SCP Preferred

Education

• Must have a Bachelor's degree in Business Administration or a related field or an equivalent combination of education and experience.

Work Environment

• Remote: This role is 100% remote, open to candidates currently located in the United States who are able to work without sponsorship.
• Requires a private, quiet workspace suitable for focused work and video collaboration.
• Hours: Schedules are set to accommodate the needs of the role and organization, and may be adjusted as needed.
• Travel: Occasional travel to off-site locations for meetings may be required.

Salary Range

$105,000 - $160,000 with a comprehensive benefits package. Details: EMPLOYERS Benefits and Perks