Director, Platform Reliability & Observability

present of AI; Atlanta (GA); On-site; USD 180,000 - 260,000; Full time

Job summary

present of AI is seeking a Director of Platform Engineering to lead platform infrastructure, reliability, and cross-team technical direction for a production software product. The role emphasizes design excellence, incident response, and ensuring uptime and observability.

The candidate should bring a track record of guiding multiple technical areas, setting architecture direction, and maintaining day-to-day operations with a strong focus on reliability and efficient release practices.

Qualifications

• Must have experience leading engineers across multiple technical areas.
• Strong judgment on system design and incident response.
• Ability to set technical direction while managing day-to-day operations.

Responsibilities

• Lead platform engineering for production observability and reliability.
• Drive release safety and incident management practices.
• Set technical direction across teams and improve monitoring pipelines.

Skills

Platform leadership

Incident response

Cross-team direction

Observability

Reliability engineering

Release safety

Job description

present of AI is seeking a Director of Platform Engineering to lead platform infrastructure, reliability, and cross-team technical direction for a production software product. The role emphasizes design excellence, incident response, and ensuring uptime and observability.

The candidate should bring a track record of guiding multiple technical areas, setting architecture direction, and maintaining day-to-day operations with a strong focus on reliability and efficient release practices.