Director, Platform PM — Coverage & Billing Engine (AI)

Scrolllaunch; Massachusetts; On-site; USD 181,000 - 237,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Equity

Bonus

PTO

Parental Leave

401k

Wellness program

Job summary

Oscar Health seeks a Director-level Group Product Manager for Member Coverage & Support Platform. You will lead a team to modernize legacy systems and scale infrastructure to handle high-pressure healthcare cycles, focusing on member coverage data integrations, billing workflows, and internal tools for support teams.

You’ll shape product strategy for AI-assisted support models, collaborate with stakeholders, and ensure reliability during peak demand.

Qualifications

• 2+ years of experience managing other product managers.
• Experience leading technical platform products or internal workflow systems.
• Ability to translate complex system architecture into business narratives for non-technical stakeholders.

Responsibilities

• Member coverage data integrations and APIs.
• Billing and payment workflows.
• Internal tools for support teams.
• Product strategy for AI-assisted support models.

Skills

Manage PMs

Platform product leadership

Stakeholder communication

Job description

Oscar Health seeks a Director-level Group Product Manager for Member Coverage & Support Platform. You will lead a team to modernize legacy systems and scale infrastructure to handle high-pressure healthcare cycles, focusing on member coverage data integrations, billing workflows, and internal tools for support teams.

You’ll shape product strategy for AI-assisted support models, collaborate with stakeholders, and ensure reliability during peak demand.