Director, Physician Services & Clinical Excellence

Raleigh General Hospital; Beckley (WV); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Leave

Tuition assistance

401(k) with company match

Wellness programs

Job summary

Raleigh General Hospital, part of Lifepoint Health, seeks a Director of Physician Services to provide strategic and operational leadership for physician services across the system, aligning provider practices with organizational goals, quality standards, and regulatory requirements.

You will drive performance improvement, financial stewardship, and physician engagement to support high-quality, patient-centered care.

Qualifications

• Bachelor’s degree in a health-related field is preferred.
• Progressive leadership experience in physician services or hospital-based operations.
• Strong financial acumen and regulatory knowledge (Joint Commission, etc.).

Responsibilities

• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
• Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
• Manage and develop a high-performing team by planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
• Drive workforce excellence through coaching, mentoring, succession planning, and continuing education initiatives that promote professional growth and engagement.
• Manage departmental financial performance by developing budgets, monitoring expenditures, and ensuring responsible stewardship of resources.
• Direct and support internal and external audit activities, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
• Collaborate with physicians, executive leadership, and cross-functional teams to drive operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
• Leverage data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
• Foster a culture of accountability, collaboration, and continuous improvement while ensuring the department remains focused on its critical role in delivering coordinated, patient-centered care across the continuum.

Skills

Leadership

Strategic thinking

Communication

Analytical skills

Healthcare operations

Education

Bachelor's degree in Healthcare Administration, Business, Nursing, or related field

Job description

Raleigh General Hospital, part of Lifepoint Health, seeks a Director of Physician Services to provide strategic and operational leadership for physician services across the system, aligning provider practices with organizational goals, quality standards, and regulatory requirements.

You will drive performance improvement, financial stewardship, and physician engagement to support high-quality, patient-centered care.