Director of Physician Services & Operations

Central Carolina Hospital; Sanford (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Job summary

Central Carolina Hospital, part of Lifepoint Health, seeks a visionary leader to head the Physician Services department, aligning people, processes, and resources with strategic priorities to deliver high-quality care. You will develop departmental plans, oversee physician practice operations, manage a high-performing team, and ensure regulatory compliance across the hospital.

This role emphasizes financial stewardship, performance improvement, and cross-functional collaboration to advance

Qualifications

• Bachelor's Degree in Healthcare Administration, Business, Nursing, or related field preferred; applicable work experience may be considered in lieu of education.
• Progressive leadership experience in physician services, medical group administration, or hospital-based physician operations within a complex healthcare system.
• Proven ability to lead and develop multidisciplinary teams and manage physician practices or integrated clinical operations in a hospital environment.
• Strong understanding of hospital and ambulatory operations, continuum of care, and physician alignment strategies within an integrated delivery system.
• Demonstrated financial acumen with experience in budgeting, forecasting, and managing operational resources in a healthcare system setting.
• Experience with regulatory compliance, accreditation standards (including Joint Commission), and healthcare quality, safety, and performance improvement initiatives.
• Strong analytical, communication, and relationship management skills with the ability to effectively partner with physicians, executive leadership, and cross-functional hospital departments to drive organizational goals.

Responsibilities

• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
• Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
• Manage and develop a high-performing team by planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
• Drive workforce excellence through coaching, mentoring, succession planning, and continuing education initiatives that promote professional growth and engagement.
• Manage departmental financial performance by developing budgets, monitoring expenditures, and ensuring responsible stewardship of resources.
• Direct and support internal and external audit activities, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
• Collaborate with physicians, executive leadership, and cross-functional teams to drive operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
• Leverage data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
• Foster a culture of accountability, collaboration, and continuous improvement while ensuring the department remains focused on its critical role in delivering coordinated, patient-centered care across the continuum.

Skills

Leadership experience

Financial acumen

Regulatory compliance

Hospital operations

Education

Bachelor's Degree

Job description

Central Carolina Hospital, part of Lifepoint Health, seeks a visionary leader to head the Physician Services department, aligning people, processes, and resources with strategic priorities to deliver high-quality care. You will develop departmental plans, oversee physician practice operations, manage a high-performing team, and ensure regulatory compliance across the hospital.

This role emphasizes financial stewardship, performance improvement, and cross-functional collaboration to advance