Director, Personalization Product Strategy & AI

Blue Shield of CA; Long Beach (CA); Hybride; USD 220 000 - 320 000; Plein temps

Résumé du poste

Blue Shield of California is seeking a Director, Product Management, Personalization to lead enterprise capabilities using agentic AI, ML, and real-time data to personalize member experiences. The role drives strategy, roadmap, and delivery across clinical, data, technology, operations, finance, and marketing.

You will build and lead a high-performing product team, secure cross-functional alignment, and develop business cases translating strategy into measurable value for members and the

Qualifications

• Bachelor’s degree in business, finance, economics, public health, IT, or related field; master’s preferred.
• At least 10 years in product management with 6 years of people management experience.
• 3+ years leading AI, ML, personalization, or data-enabled product strategy in a complex enterprise.

Connaissances

Leadership

AI product management

Machine learning

Data pipelines

Cloud infrastructure

Cross-functional collaboration

Strategic planning

Business case development

Formation

Bachelor's degree or higher

Master's degree preferred

Outils

Azure

AWS

Databricks

Snowflake

Salesforce Data Cloud

Description du poste

Blue Shield of California is seeking a Director, Product Management, Personalization to lead enterprise capabilities using agentic AI, ML, and real-time data to personalize member experiences. The role drives strategy, roadmap, and delivery across clinical, data, technology, operations, finance, and marketing.

You will build and lead a high-performing product team, secure cross-functional alignment, and develop business cases translating strategy into measurable value for members and the