Director, Performance & Process Optimization

Kappaalphapsi1911; Uniondale (NY); Hybrid; USD 183,000 - 223,000; Full time

Benefits offered by this job

Hybrid work options

Excellent health insurance

No employee cost for dental and vision

Paid holidays and generous paid time |

Professional development opportunities

Educational assistance opportunities

Company retirement plan contributions

Disability coverage

Flexible spending account with company

Life Insurance

529 College Savings Program

Wellness reimbursement $300

Job summary

LIPA seeks a Director of Performance Assessment and Process Optimization to lead enterprise performance management, continuous improvement, and analytics-driven decision support. You will translate strategic priorities into measurable metrics and collaborate with LIPA, PSEG Long Island, and regulators.

Responsibilities include developing dashboards and scorecards for senior leadership, guiding cross-functional improvement initiatives, and coordinating with Legal, Procurement, and Finance on

Qualifications

• Bachelor’s degree in business, engineering, analytics, or a related field is required.
• Ten years or more of progressive experience in enterprise performance management, operations, analytics, or related field.
• Ability to translate strategy and contractual requirements into measurable objectives and governance.
• Strong knowledge of KPI design, benchmarking, and continuous improvement methodologies.
• Excellent written and verbal communication and leadership skills.

Responsibilities

• Lead the design and evolution of LIPA’s performance-measurement framework to align with strategic priorities.
• Develop and assess new metrics with cross-functional teams and external stakeholders.
• Establish and lead process-optimization programs to map current-state and future-state processes.
• Use analytics and benchmarking to identify risks and opportunities for improvement.
• Serve as internal thought leader on organizational performance management and accountability.

Skills

Analytical skills

Leadership

Cross-functional collaboration

Communication

Data visualization

Problem solving

Education

Bachelor's degree in business, engineering, analytics

Master’s degree in business, engineering, analytics, or related field

Tools

Excel

Data visualization software

Job description

LIPA seeks a Director of Performance Assessment and Process Optimization to lead enterprise performance management, continuous improvement, and analytics-driven decision support. You will translate strategic priorities into measurable metrics and collaborate with LIPA, PSEG Long Island, and regulators.

Responsibilities include developing dashboards and scorecards for senior leadership, guiding cross-functional improvement initiatives, and coordinating with Legal, Procurement, and Finance on