Director, Per Diem

TotalMed Inc.; United States; On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and LTD

Retirement Plan with Employer Match

Legal Assistance, Identity Protection,

Pet Coverage

Job summary

TotalMed Inc. is seeking a Director- Per Diem to lead the growth and performance of healthcare staffing within the Per Diem division. You will oversee full-cycle operations including recruitment, talent pipelines, account management, and new business development while driving team performance.

You’ll collaborate with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows, establish KPIs, and coach recruiters and account managers to build a culture of accountability.

Qualifications

• 4+ years of experience in healthcare staffing.
• Proven success leading staffing operations, sales, recruitment and accounts.
• Ability to build and maintain cross-functional relationships.
• Deep understanding of profit margins, healthcare trends and data-driven decisions.

Responsibilities

• Lead the Per Diem team and manage associated work processes.
• Establish performance standards, monitor and develop staff, and conduct appraisals.
• Develop and execute sales, recruitment and expansion strategies to hit targets.
• Oversee client retention, pipelines and alignment of recruitment with client demand.
• Partner with internal teams to streamline processes and scale workflows.

Skills

Team leadership

Staff management

Sales strategy

Recruitment

Account management

Data-driven decision making

CRM/ATS proficiency

Negotiation

Communication

Microsoft Office

Education

College degree (preferred)

Tools

CRM/ATS systems

Microsoft Office Suite

Job description

The Director- Per Diem leads the growth and performance of healthcare staffing in the Per Diem division. This role manages full-cycle operations, including recruitment, talent pipelines, account management, new business development, and overall team performance.

You’ll be working with

HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.

What you’ll be doing

• Develop and execute sales, recruitment, and expansion strategies to hit revenue and profit targets.
• Hire, coach, and manage recruiters and account managers while building a culture of accountability.
• Oversee client retention, build healthcare provider pipelines, and align recruitment with client demand.
• Establish and monitor KPIs (placements, fill rates, gross profit) to identify gaps and drive results.
• Partner with HR, Compliance, Finance, and Marketing to streamline processes and scale workflows.

Uphold our Core Values

• We Build Trust: We do what we say. We act with integrity and accountability. We earn confidence through transparency and results.
• We Move Forward: We embrace innovation and continuous improvement. We challenge the status quo. We adapt and grow to meet the needs of tomorrow.
• We Lead with Care: We put people first. We build meaningful relationships. We improve lives through empathy, respect, and service.

Leadership responsibilities

• Lead the Per Diem team and manage associated work processes
• Establish performance standards and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals
• Execute supervisory responsibilities in accordance with the organization’s policies and procedures

Other duties as assigned

What we’re looking for

• High school diploma or equivalent
• 4+ years of experience in the healthcare staffing space
• Proven success managing staffing operations, sales, recruitment, and account management teams; Ability to build and maintain productive working relationships with cross-functional coworkers
• Deep understanding of profit margins, healthcare trends, and data-driven decision-making via CRM/ATS systems.
• Expert communication, negotiation, and relationship-building abilities in a fast-paced environment; effectively work in a fast-paced and complex environment and maintain a sense of urgency
• Proficiency in Microsoft Office Outlook, Word, Excel

It would be nice to have

• College degree; Will accept any suitable combination of education, training, and experience
• Experience managing recruiting staff to include coaching, performance reviews, problem resolution, process compliance, and reporting in Provider Services

Compensation and Benefits

$125,000-$135,000 per year depending on experience, plus a variable bonus plan

Benefits (Start Day 1!):

• Medical, Dental, Vision, Life, and Long-Term Disability
• Legal Assistance, Identity Protection, Pet Coverage
• Retirement Plan with Employer Match

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.