Director, People Services (Americas) - Payroll & Benefits

Molnlycke Health Care; Atlanta (GA); On-site; USD 170,000 - 240,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Life insurance

Health, dental, vision benefits

Paid time off

Job summary

Mölnlycke is seeking a Director, People Services - Americas to lead the People Services function across the United States, Canada, and Latin America, including payroll governance, benefits administration, and employee lifecycle operations. You will shape and scale a regional team, partner with Finance, Legal, and external vendors, and drive continuous improvement in service delivery to support growth.

The role requires deep payroll and benefits expertise with the ability to influence operational

Qualifications

• Significant experience leading HR Operations, People Services, Shared Services, Payroll, Benefits, or Employee Administration functions.
• Strong payroll experience, including oversight of payroll vendors, governance, controls, compliance, and issue resolution across complex environments.
• Experience managing employee benefits and leave programs.
• Exposure to broader HR operations and employee lifecycle processes.
• Experience leading teams and developing talent in a fast-paced environment.
• Knowledge of multi-country operations, ideally across the Americas region.
• Experience working with HRIS platforms such as SuccessFactors or similar systems.
• A process-improvement mindset with a track record of driving operational excellence.
• Strong stakeholder management and cross-functional partnership skills.

Responsibilities

• Lead People Services operations across the Americas region, supporting employees and leaders in the U.S., Canada, Colombia, Mexico, Brazil, and Chile.
• Oversee payroll governance and vendor performance, ensuring accurate, compliant, and timely payroll delivery across multiple countries.
• Drive excellence in benefits, leave, and wellness administration while enhancing the employee experience.
• Lead and develop a team of People Service Specialists across the region.
• Ensure effective administration of employee lifecycle processes including onboarding, employee records, job changes, leaves, and offboarding.
• Partner closely with People Business Partners, Finance, Legal, IT, and external vendors to support business priorities.
• Identify opportunities to improve processes, standardize operations, enhance controls, and leverage technology to support scale.
• Deliver operational insights, metrics, and recommendations to senior leadership.
• Support transformation initiatives, integrations, and continuous improvement efforts across the region.

Skills

HR Operations leadership

Payroll governance

Benefits administration

Employee lifecycle management

Vendor management

HRIS (SuccessFactors)

Tools

HRIS platforms

Vendor management tools

Job description

Mölnlycke is seeking a Director, People Services - Americas to lead the People Services function across the United States, Canada, and Latin America, including payroll governance, benefits administration, and employee lifecycle operations. You will shape and scale a regional team, partner with Finance, Legal, and external vendors, and drive continuous improvement in service delivery to support growth.

The role requires deep payroll and benefits expertise with the ability to influence operational