Director People Services - Americas

Molnlycke Health Care; Atlanta (GA); On-site; USD 170,000 - 240,000; Full time

Benefits offered by this job

401(k) with company match

Tuition reimbursement

Life insurance

Health, dental, vision benefits

Paid time off

Job summary

Mölnlycke is seeking a Director, People Services - Americas to lead the People Services function across the United States, Canada, and Latin America, including payroll governance, benefits administration, and employee lifecycle operations. You will shape and scale a regional team, partner with Finance, Legal, and external vendors, and drive continuous improvement in service delivery to support growth.

The role requires deep payroll and benefits expertise with the ability to influence operational

Qualifications

• Significant experience leading HR Operations, People Services, Shared Services, Payroll, Benefits, or Employee Administration functions.
• Strong payroll experience, including oversight of payroll vendors, governance, controls, compliance, and issue resolution across complex environments.
• Experience managing employee benefits and leave programs.
• Exposure to broader HR operations and employee lifecycle processes.
• Experience leading teams and developing talent in a fast-paced environment.
• Knowledge of multi-country operations, ideally across the Americas region.
• Experience working with HRIS platforms such as SuccessFactors or similar systems.
• A process-improvement mindset with a track record of driving operational excellence.
• Strong stakeholder management and cross-functional partnership skills.

Responsibilities

• Lead People Services operations across the Americas region, supporting employees and leaders in the U.S., Canada, Colombia, Mexico, Brazil, and Chile.
• Oversee payroll governance and vendor performance, ensuring accurate, compliant, and timely payroll delivery across multiple countries.
• Drive excellence in benefits, leave, and wellness administration while enhancing the employee experience.
• Lead and develop a team of People Service Specialists across the region.
• Ensure effective administration of employee lifecycle processes including onboarding, employee records, job changes, leaves, and offboarding.
• Partner closely with People Business Partners, Finance, Legal, IT, and external vendors to support business priorities.
• Identify opportunities to improve processes, standardize operations, enhance controls, and leverage technology to support scale.
• Deliver operational insights, metrics, and recommendations to senior leadership.
• Support transformation initiatives, integrations, and continuous improvement efforts across the region.

Skills

HR Operations leadership

Payroll governance

Benefits administration

Employee lifecycle management

Vendor management

HRIS (SuccessFactors)

Tools

HRIS platforms

Vendor management tools

Job description

Lead People Operations Across a Growing Americas Region

At Mölnlycke, we're entering an exciting phase of growth and transformation across the Americas. We're looking for a strategic and operational leader to join our People team as Director, People Services - Americas, overseeing a broad portfolio that includes payroll governance, benefits administration, employee lifecycle operations, compliance, and service delivery across the United States, Canada, and Latin America.

This role is ideal for a People Operations leader who has built expertise in payroll and benefits while expanding into broader HR services, shared services, or employee administration leadership. You'll have the opportunity to lead a regional team, influence operational strategy, and help create a scalable, high-performing People Services function that supports our continued growth.

What You'll Do

• Lead People Services operations across the Americas region, supporting employees and leaders in the U.S., Canada, Colombia, Mexico, Brazil, and Chile.
• Oversee payroll governance and vendor performance, ensuring accurate, compliant, and timely payroll delivery across multiple countries.
• Drive excellence in benefits, leave, and wellness administration while enhancing the employee experience.
• Lead and develop a team of People Service Specialists across the region.
• Ensure effective administration of employee lifecycle processes including onboarding, employee records, job changes, leaves, and offboarding.
• Partner closely with People Business Partners, Finance, Legal, IT, and external vendors to support business priorities.
• Identify opportunities to improve processes, standardize operations, enhance controls, and leverage technology to support scale.
• Deliver operational insights, metrics, and recommendations to senior leadership.
• Support transformation initiatives, integrations, and continuous improvement efforts across the region.

This role offers a competitive salary with an annual bonus.

Offers of employment consider various factors including experience, education, location, and role-specific requirements.

Our comprehensive benefits package is designed to support your health, financial well-being, and work-life harmony:

• Medical, dental, and vision plans are available from your first day of employment and provide extensive coverage through multiple options so you can find the right fit for you and your family.
• Financial benefits include a robust 401(k) plan with company match, profit sharing, tuition reimbursement, life insurance and both flexible spending accounts and health savings accounts.
• Molnlycke offers generous paid time off, paid parental leave, an Employee Assistance Program and lifestyle perks like discounted access to entertainment and travel

What We're Looking For

We're seeking a leader who brings deep operational expertise and a passion for building exceptional employee services.

You likely bring:

• Significant experience leading HR Operations, People Services, Shared Services, Payroll, Benefits, or Employee Administration functions.
• Strong payroll experience, including oversight of payroll vendors, governance, controls, compliance, and issue resolution across complex environments.
• Experience managing employee benefits and leave programs.
• Exposure to broader HR operations and employee lifecycle processes.
• Experience leading teams and developing talent in a fast-paced environment.
• Knowledge of multi-country operations, ideally across the Americas region.
• Experience working with HRIS platforms such as SuccessFactors or similar systems.
• A process-improvement mindset with a track record of driving operational excellence.
• Strong stakeholder management and cross-functional partnership skills.
• Spanish and/or Portuguese language capability is a plus, but not required.

Our approach to diversity and inclusion

At Molnlycke, diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity, and problem-solving. We invite you to be a part of a team where authenticity is embraced and every employee, regardless of background or any other traits, experiences a true sense of belonging. Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role.

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes.

Our business is organized into four business areas: Wound Care, Operating Room Solutions, Gloves and Antiseptics. Customer centricity, sustainability, and digitalization are at the heart of everything we do.

Mölnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which was founded by the Wallenberg family in 1916. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers