Director of Human Resources

Hilton DFW Lakes Executive Conference Center; Grapevine (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Hilton DFW Lakes Convention Center in Grapevine, TX, is seeking a Director of Human Resources to lead the overall HR strategy and partner with the hotel’s executive team. This role focuses on attracting, developing, and retaining hospitality talent while shaping a culture of excellence.

You will work closely with Avion’s corporate HR team to deliver people initiatives, coach leaders, and ensure compliant HR operations across benefits, payroll, and labor relations.

Qualifications

• Experience leading HR in a hotel or hospitality setting.
• Bachelor’s degree in HR, Business, Hospitality, or related field preferred.
• Strong knowledge of employment law, employee relations, and HR compliance.
• Experience coaching leaders and handling complex employee relations matters.
• Relationship-driven leadership style with ability to connect with all levels.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Serve as hotel’s senior HR leader and strategic partner to GM and Executive Committee.
• Build relationships with associates and leaders through visible HR presence.
• Lead recruiting, onboarding, and retention strategies for talent in hospitality.
• Champion the hotel culture and employee experience; enhance engagement and recognition.
• Coach leaders on employee relations, performance management, and conflict resolution.
• Ensure compliance with federal, state, and local laws; uphold company standards.
• Oversee benefits, leave administration, payroll, and wage administration with corporate resources.
• Lead training, leadership development, orientation, and growth programs.
• Plan workforce, staffing, succession, and talent development with hotel leadership.
• Analyze turnover and engagement metrics; translate data into actions.
• Maintain accurate associate records and HR policies.

Skills

HR leadership

Hospitality HR

Coaching leaders

HRIS

Payroll

Employment law

Communication

Organization

Problem-solving

Microsoft Office

Education

Bachelor's degree

Tools

MS Office

Job description

Description

Hilton DFW Lakes Convention Center | Grapevine, Texas

Human Resources, People & Culture

We are excited to welcome a Director of Human Resources to the leadership team at Hilton DFW Lakes Convention Center.

This is an opportunity to join a well-established hotel with a tenured team, strong culture, and low turnover while continuing to build an employee experience that attracts, develops, and retains great hospitality talent. The Director of Human Resources will serve as a key member of the hotel’s Executive Committee and a trusted partner to the General Manager and department leaders.

You won’t do it alone. As part of Avion Hospitality, this role is supported by our Plano-based corporate Human Resources team, providing partnership and resources for all people initiatives.

We are looking for an HR leader who enjoys being visible in the operation, building relationships with associates, coaching leaders, and creating a workplace where people want to stay and grow.

What You’ll Do

• Serve as the hotel’s senior HR leader and strategic partner to the General Manager and Executive Committee.
• Build strong relationships with associates and leaders throughout the hotel through a visible, approachable HR presence.
• Lead recruiting, selection, onboarding, and retention strategies to ensure the hotel continues to attract and retain strong hospitality talent.
• Champion the hotel’s culture and employee experience while identifying opportunities to strengthen engagement and recognition.
• Coach and advise leaders on employee relations, performance management, corrective action, conflict resolution, and leadership effectiveness.
• Ensure compliance with federal, state, and local employment laws as well as company and brand standards.
• Oversee property-level HR processes related to benefits, leave administration, workers’ compensation, unemployment, payroll, and wage administration in partnership with Avion’s corporate resources.
• Lead training, leadership development, orientation, and other programs that support associate growth and operational excellence.
• Partner with hotel leadership on workforce planning, staffing levels, succession planning, and talent development.
• Review HR and workforce metrics, including turnover, retention, recruiting, and engagement trends, and turn the data into meaningful action.
• Maintain accurate associate records and ensure HR practices, policies, and documentation are consistently administered.
• Support Avion Hospitality people initiatives and bring new ideas and best practices to the property.

Requirements

What We’re Looking For

• Previous Human Resources leadership experience; hotel or hospitality HR experience strongly preferred.
• Bachelor’s degree in Human Resources, Business Administration, Hospitality, or a related field preferred.
• Strong working knowledge of employment law, employee relations, and HR compliance.
• Experience coaching leaders and handling complex employee relations matters with sound judgment and professionalism.
• A relationship-driven leadership style with the ability to connect with associates at every level of the hotel.
• Strong communication, organization, and problem-solving skills.
• Experience with HRIS, payroll, applicant tracking, and Microsoft Office systems.
• Ability to balance strategic HR priorities with the hands‑on needs of a busy hotel operation.