Executive Director, Patient Support Services

Scorpion Therapeutics; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

NewAmsterdam Pharma seeks an Executive Director of Patient Support Services to develop and lead the U.S. patient support strategy, infrastructure, and operational readiness ahead of product launch.

You will design comprehensive programs for therapy access, reimbursement, affordability, adherence, and patient education, and build vendor relationships. This role requires launching plans with cross-functional teams and establishing policies, KPIs, and continuous improvement while ensuring

Qualifications

• 12+ years in patient services, market access, reimbursement, or related pharma/biotech roles.
• Proven success leading patient support programs and launch readiness.
• Deep understanding of U.S. healthcare reimbursement, specialty pharmacy, and patient access barriers.
• Strong leadership and cross-functional collaboration skills.

Responsibilities

• Design comprehensive programs for therapy access, reimbursement, affordability, adherence, and patient education.
• Establish vendor relationships to support patient services.
• Lead launch planning and execution for U.S. market access.
• Collaborate cross-functionally with Market Access, Commercial, Medical, Legal, Finance, and Supply Chain.
• Develop policies, KPIs, and continuous improvement initiatives for patient support.
• Ensure regulatory and compliance adherence.

Skills

Leadership

Strategic thinking

Analytics

Cross-functional collaboration

Education

Bachelor's degree

Advanced degree

Job description

Role

Executive Director of Patient Support Services, responsible for developing and leading NewAmsterdam Pharma's U.S. patient support strategy, infrastructure, and operational readiness ahead of product launch.

Responsibilities

Design comprehensive programs for therapy access, reimbursement, affordability, adherence, and patient education; establish vendor relationships; lead launch planning and execution; collaborate cross-functionally with Market Access, Commercial, Medical, Legal, Finance, and Supply Chain teams; develop policies, KPIs, and continuous improvement initiatives; ensure regulatory and compliance adherence.

Qualifications

Bachelor's degree required, advanced degree preferred; at least 12 years' experience in patient services, market access, reimbursement, or related pharma/biotech functions; proven success leading patient support programs, launch readiness, and vendor management; deep understanding of U.S. healthcare reimbursement, specialty pharmacy, and patient access barriers; strong leadership, strategic, analytics, and cross‑functional collaboration skills.

High-Value

pre-launch planning and commercialization support, biologics or specialty therapies, vendor oversight, US healthcare reimbursement expertise, cross-functional stakeholder engagement, remote work with in-person/field presence, travel as needed.