Director, Patient Access & Scheduling

Norman Regional Health System; Norman (OK); On-site; USD 120,000 - 180,000; Full time

Job summary

Norman Regional Health System is seeking an Operational Leader to oversee Patient Access and Scheduling, directing centralized scheduling, inpatient and ED registration, and throughput across facilities. This role focuses on standardizing workflows and ensuring timely patient access to support clinical operations.

You will lead strategic planning, manage budgets, and mentor leaders while driving continuous improvement and regulatory compliance.

Qualifications

• 7–10 years progressive healthcare leadership experience.
• Minimum 5 years leadership within Patient Access, Registration, Scheduling, Revenue Cycle, or related operations.
• Experience leading multi-site healthcare operations.

Responsibilities

• Direct all centralized scheduling operations.
• Direct inpatient, outpatient, emergency department, and ancillary registration functions.
• Develop standardized workflows across all facilities.
• Ensure timely patient access services that support clinical operations.
• Lead departmental strategic planning and operational improvement initiatives.
• Manage departmental budgets and productivity targets.
• Monitor staffing models and adjust resources based upon patient volumes.

Skills

Patient Access operations

Hospital registration

Centralized scheduling

Insurance verification

Prior authorizations

Revenue Cycle fundamentals

Patient experience improvement

Budget management

Workforce planning

Process improvement methodologies

Data analytics

Change management

Regulatory compliance

Conflict resolution

Strategic planning

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Health Information Management, Nursing, or related healthcare field

Master’s degree preferred

Tools

Meditech

Epic

Cerner

Job description

Norman Regional Health System is seeking an Operational Leader to oversee Patient Access and Scheduling, directing centralized scheduling, inpatient and ED registration, and throughput across facilities. This role focuses on standardizing workflows and ensuring timely patient access to support clinical operations.

You will lead strategic planning, manage budgets, and mentor leaders while driving continuous improvement and regulatory compliance.