Director, Patient Access & Revenue Optimization

Tennova Healthcare- North Knoxville Medical Center; Powell (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

Tennova Healthcare- North Knoxville Medical Center is seeking a Director of Admissions to oversee daily operations of patient access, registration, and financial clearance. This role drives strategic direction, ensures accurate insurance verification, and collaborates across clinical and administrative teams to optimize the revenue cycle and patient experience.

The Director will lead process improvements, monitor key metrics, and ensure audit and regulatory compliance while guiding a team

Qualifications

• Bachelor's degree required; 7+ years experience in lieu acceptable.
• Master's degree preferred.
• 3-5 years of leadership experience preferred.

Responsibilities

• Oversees patient registration, scheduling, insurance verification, pre-admission, and financial clearance.
• Collaborates with Shared Services Center to support revenue cycle and monitor metrics.
• Ensures compliance with Medicaid eligibility, insurance verification, prior authorizations, and denials reduction.
• Reviews reports to ensure timely completion of tasks and informs leadership of improvements.
• Coordinates with other departments to align admission-related information and improve service delivery.

Skills

Leadership

Communication

Strategic planning

Cross-functional collaboration

Regulatory knowledge

Education

Bachelor's Degree in relevant field

Master's Degree preferred

7+ years experience in lieu of Bachelor's

Leadership experience 3-5 years preferred

Tools

Google

Microsoft 365

Healthcare software

Job description

Tennova Healthcare- North Knoxville Medical Center is seeking a Director of Admissions to oversee daily operations of patient access, registration, and financial clearance. This role drives strategic direction, ensures accurate insurance verification, and collaborates across clinical and administrative teams to optimize the revenue cycle and patient experience.

The Director will lead process improvements, monitor key metrics, and ensure audit and regulatory compliance while guiding a team