Director, Partner Systems & Lifecycle Excellence

Adobe; San Jose (CA); On-site; USD 216,000 - 312,000; Full time

Job summary

Adobe seeks a senior transformation leader to own the strategy and execution of partner systems, onboarding, CRM capabilities, and lifecycle governance. You will collaborate with product, engineering, finance, and legal to translate business needs into prioritized roadmaps and measurable outcomes.

You will drive remediation of data and process gaps, establish governance, and enable scalable, partner‑led growth. Strong executive communication and cross‑functional influence are essential.

Qualifications

• 12+ years of experience in business systems, partner/channel operations, sales operations, process transformation, or technology programs.
• Strong understanding of partner/reseller ecosystems, CRM platforms, partner data, onboarding, and operational governance.
• Proven ability to lead cross-functional transformation from strategy through execution.
• Experience working with Product and Engineering teams to define requirements, prioritize capabilities, and land adoption.
• Strong executive communication, collaborator management, and change leadership skills.

Responsibilities

• Define and manage the roadmap for channel partner and reseller systems, tools, and operational processes.
• Prioritize capabilities based on business impact, partner experience, compliance risk, and execution readiness.
• Translate business problems into clear requirements, decision points, delivery achievements, and success measures.
• Lead Partner MDM business requirements, governance model, and adoption across partner identity, hierarchy, status, and lifecycle data.
• Establish governance forums, benchmarks, blocking issue paths, and interim controls while longer‑term system fixes are delivered.

Skills

Strategic leadership

Cross-functional collaboration

Change management

Requirements prioritization

Executive communication

Job description

Adobe seeks a senior transformation leader to own the strategy and execution of partner systems, onboarding, CRM capabilities, and lifecycle governance. You will collaborate with product, engineering, finance, and legal to translate business needs into prioritized roadmaps and measurable outcomes.

You will drive remediation of data and process gaps, establish governance, and enable scalable, partner‑led growth. Strong executive communication and cross‑functional influence are essential.