Director, Order-to-Cash Shared Services — Remote

your adv; Missouri; Remote; USD 134,000 - 174,000; Full time

Job summary

Advantage Solutions seeks a Director, Shared Services – Order to Cash in Saint Louis, MO to lead invoicing, billing, and cash application for a high-volume operation, including oversight of Genpact workforce and the SAP S/4HANA automation agenda.

You will manage SLAs, KPIs, internal controls under SOX 404 and US GAAP, and partner with Sales, Treasury, FP&A and IT to drive working capital improvements and touchless processes.

Qualifications

• Bachelor’s degree required; Advanced degree preferred.
• 10–12 years in Finance/Accounting Operations, Shared Services or Global Business Services.
• Experience managing large outsourced/BPO relationships with SLAs and KPIs.

Responsibilities

• Lead end-to-end invoicing and billing, including generation, delivery, accuracy, and credit memos.
• Operate cash application, ensure timely and accurate payments and improve auto-match rates.
• Manage governance of outsourcing provider (SLA/KPI, reviews, escalation).
• Drive automation and AI adoption to increase touchless invoicing and straight-through cash application.
• Oversee performance management via scorecards and dashboards; drive continuous improvement.
• Provide leadership to direct reports and ~120 outsourced staff; develop talent and succession.
• Maintain strong internal controls and SOX 404 compliance across in-house and outsourced ops.
• Partner with Sales/Commercial, Treasury, FP&A, IT to resolve upstream billing issues.

Skills

Order-to-Cash processes

Outsourced/BPO management

Leadership / people management

Internal controls & SOX / GAAP

KPI dashboards & BI

Education

Bachelor’s degree

Advanced degree preferred

Tools

SAP S/4HANA

Job description

Advantage Solutions seeks a Director, Shared Services – Order to Cash in Saint Louis, MO to lead invoicing, billing, and cash application for a high-volume operation, including oversight of Genpact workforce and the SAP S/4HANA automation agenda.

You will manage SLAs, KPIs, internal controls under SOX 404 and US GAAP, and partner with Sales, Treasury, FP&A and IT to drive working capital improvements and touchless processes.