Director, O2C Shared Services & Automation

your adv; St. Louis (MO); On-site; USD 180,000 - 240,000; Full time

Job summary

Advantage Solutions is seeking a Director, Shared Services – Order to Cash to lead invoicing, billing and cash application within the Finance Shared Services organization. The role oversees a high-volume, largely outsourced operation with ~120 teammates through Genpact and is responsible for billing accuracy, cash matching, unapplied cash reduction, and continuous improvement.

The position partners with Sales, Treasury, FP&A, IT and controllership to automate and optimize O2C using SAP S/4HANA

Qualifications

• Deep, hands-on expertise across Order-to-Cash processes including invoicing and cash application.
• Experience managing outsourced delivery relationships at scale (BPO/offshore).
• Strong working-capital acumen and KPI-driven mindset.
• Proven ability to build and lead multi-location teams in a matrix environment.

Responsibilities

• Lead end-to-end invoicing and billing operations with accuracy and timeliness.
• Oversee cash application and strive for higher auto-match rates and reduced unapplied cash.
• Govern outsourcing partner governance with SLAs, KPIs, reviews and issue resolution.
• Drive automation, AI adoption, and process optimization across O2C.

Skills

O2C expertise

Outsourcing management

SLA/KPI governance

SOX + GAAP compliance

Cross-functional leadership

Data analytics

Education

Bachelor’s degree in Finance/Accounting

Job description

Advantage Solutions is seeking a Director, Shared Services – Order to Cash to lead invoicing, billing and cash application within the Finance Shared Services organization. The role oversees a high-volume, largely outsourced operation with ~120 teammates through Genpact and is responsible for billing accuracy, cash matching, unapplied cash reduction, and continuous improvement.

The position partners with Sales, Treasury, FP&A, IT and controllership to automate and optimize O2C using SAP S/4HANA