Director of Voice Platform Engineering

Fidelity Investments; North Carolina; On-site; USD 180,000 - 240,000; Full time

Job summary

Fidelity Investments in North Carolina seeks a senior Director of Engineering to design, build, and operate its voice platform foundation. You will lead hands-on development of SIP signaling and media processing using Kamailio and FreeSWITCH, shape architecture, and mentor engineers across the team.

The role is highly technical and production-focused, requiring deep telecom expertise, strong coding skills in C/C++/Java/Go, and a track record of delivering scalable, reliable voice services in

Qualifications

• 10+ years of software development experience with voice/telephony or real-time communications.
• Strong hands-on production experience with FreeSWITCH and Kamailio.
• Deep understanding of FreeSWITCH architecture and SIP routing.
• Experience building scalable voice services and APIs.

Responsibilities

• Contribute to voice/telephony services architecture and build the programmable voice platform.
• Design and implement SIP signaling and media-processing capabilities.
• Remain hands-on, contributing to production code, configurations, and tooling.
• Develop reusable voice services and APIs that abstract telephony.
• Lead design reviews, code reviews, and mentor engineers.

Job description

Fidelity Investments in North Carolina seeks a senior Director of Engineering to design, build, and operate its voice platform foundation. You will lead hands-on development of SIP signaling and media processing using Kamailio and FreeSWITCH, shape architecture, and mentor engineers across the team.

The role is highly technical and production-focused, requiring deep telecom expertise, strong coding skills in C/C++/Java/Go, and a track record of delivering scalable, reliable voice services in