Director of Visitor Experience

US National Gallery of Art; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Job summary

The US National Gallery of Art in Washington, DC seeks candidates for a position requiring at least one year of specialized experience at GS-14 level, with responsibilities including managing a complex visitor experience operation and coordinating cross-departmental initiatives.

Applicants must meet all qualification and eligibility requirements by the closing date; experience can include volunteer work; the museum values diverse experiences and public service.

Qualifications

• Requires at least one year of specialized experience equivalent to GS-14 level in federal/private sector managing a complex visitor experience operation.
• Experience coordinating cross-departmental initiatives to improve visitor experience.
• Experience managing operating budgets and workforce resources.

Skills

Managing a complex visitor experience

Coordinating cross-departmentaliniti-?

Budget and workforce resources

Job description

We are the nation’s art museum, home to a renowned collection of over 160,000 works of art from antiquity to today. Millions of people come through our doors each year—with even more online—making us one of the most visited art museums in the world. Located on the National Mall, admission to the West and East Buildings, Sculpture Garden, special exhibitions, and public programs is always free.

Specialized Experience Statement

Candidates must possess at least one year of specialized experience, equivalent in responsibility to the GS-14 level in the Federal service or private sector managing a complex visitor experience operation in an art museum, cultural institution or hospitality venue; coordinating cross-departmental initiatives to improve visitor experience; and managing operating budgets and workforce resources.

OPM Qualifications Standard

Individual Occupational Requirements: Miscellaneous Administration and Program Series 0301. Associated Group standard: Group Coverage Qualification Standard for Administrative and Management Positions.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.