Director of Veterans Services

City of Medford, Medford, MA 02155; Medford (MA); Sur place; USD 81 000 - 94 000; Plein temps

Avantages offerts par ce poste

National VA accreditation access

Résumé du poste

The City of Medford is seeking a Director of Veterans Services to lead access to veteran benefits and coordinate services across local, state, and federal levels. The role also involves acting as liaison with veterans’ organizations and planning events.

Responsibilities include managing eligibility determinations, counseling veterans, budget administration, record-keeping, and public outreach. Requires strong leadership, communication, and governance knowledge, with a 35-hour work week.

Qualifications

• Bachelor’s degree in human relations, social work, or related field.
• 5+ years of experience in social work or veterans service administration.
• 5+ years of supervisory experience.
• Honorable Discharge from Active duty other than training.
• Class D Driver's license required.

Responsabilités

• Meets with veterans, spouses, and dependents to determine eligibility for financial, medical, and administrative assistance.
• Provides screening and counseling and refers veterans to appropriate agencies.
• Processes applications per federal/state guidelines and tracks deadlines for reimbursements.
• Administers the departmental budget and maintains records and reports for city/state agencies.
• Publicizes and promotes services and programs to veterans via media, events, and presentations.
• Organizes memorial activities (Flags on Graves, parades) and coordinates with federal/state agencies as needed.
• Performs other related duties as required.

Connaissances

Budgeting

Public relations

Communication

Leadership

Multi-tasking

Formation

Bachelor’s degree

5+ years social work/veterans services

5+ years supervisory

Honorable discharge from Active duty

Driver’s license (Class D)

Description du poste

SALARY

Weekly: $1,770.41 - $2,071.39 (Non-Union / FLSA Exempt / CAF-15)

Basic Function

The Director of Veterans’ Services is responsible for providing veterans access to services on the local, state, and federal levels to which they are eligible. The Director also serves as a liaison with veterans' organizations and helps to plan events.

Position

Director of Veterans Services

Department

Veterans Services

Hours Of Work

Full-time (35 hours/weekly) Monday, Tuesday, Thursday: 8:30 AM – 4:30 PM; Wednesday: 8:30 AM – 7:30 PM; Friday: 8:30 AM – 12:30 PM.

Responsibilities

• Meets with veterans, spouses, and their dependents to determine eligibility or qualifications for financial, medical, and administrative assistance.
• Provides comprehensive screening and counseling and refers veterans to appropriate outside agencies or service providers.
• Processes application forms in accordance with federal and state guidelines and remains informed of changes to application forms and deadlines with attention to detail in order to ensure reimbursement of financial benefits issued.
• Prepares and is responsible for the administration of the departmental budget; keeps accurate records of expenses and account balances; organizes and maintains all required records and prepares periodic reports for the City as well as state agencies to account for funds and receive reimbursements.
• Publicizes and promotes services and programs available to veterans through various media platforms, including presentations and public events.
• Organizes and coordinates memorial activities of veterans ranging from the Flags on Graves program and display, Memorial and Veterans Day parades, and the appropriate attendance to the graves of veterans; may be required to collaborate with federal and state agencies for events honoring veterans; maintains and stores US flags.
• Performs other related job duties as required.

Education & Experience

• Bachelor’s degree in human relations, social work, or related field.
• 5 years of related experience in social work or veterans service administration.
• 5 years of related experience in a supervisory capacity
• Honorable Discharge from Active duty other than training.
• Class D Driver's license.

Beneficial

• Access to a National VA System Accreditation

Knowledge, Skills & Abilities

• Knowledge of relevant Massachusetts General Laws related to essential functions and pertaining to veterans and their dependents, specifically Chapter 115 and its amendments. Working knowledge of the methods and principles of veterans’ benefits, assistance, case work, administration, and available resources.
• Strong communication and computer skills, problem-solving skills, and efficient organizational skills.
• Ability to multi-task. Ability to communicate effectively both orally and in writing.
• Ability to maintain good public relations and to maintain effective collaborative working relationships with municipal departments, fellow employees, applicants, recipients, veterans, other agencies, and the general public, and to respond in a courteous and professional manner.
• Ability to treat individuals with dignity, fairness, sensitivity, and compassion. Ability to work well with a team and independently.
• Ability to meet deadlines.

For the posting, please visit the City of Medford's website – www.medfordma.org

The City of Medford is an Equal Opportunity/Affirmative Action/504 Employer Residents of the City of Medford, Women, People of Color, Veterans and Persons with Disabilities are encouraged to apply.