Director, Facilities

Massachusetts Maritime Academy, Inc; Boston (MA); On-site; USD 105,000 - 120,000; Full time

Job summary

New England Center and Home for Veterans in Boston is seeking a Director of Facilities to oversee the Center’s physical facilities, maintenance management, building systems, housekeeping and renovations, and related capital projects.

This exempt role reports to the Vice President, Operations and Facilities, supervises Facilities, Maintenance and Custodial Managers, and requires a Bachelor's degree with 10+ years in facility management, plus strong leadership and knowledge of HVAC, electrical and

Qualifications

• Bachelor’s degree in a relevant field.
• 10+ years in facility management or similar.
• Expertise in building systems: HVAC, mechanical, electrical, life-safety.
• 5+ years of team leadership.
• Strong written and verbal communication.
• Experience with military culture and Veterans population.

Responsibilities

• Oversee overall facility maintenance for Boston location and Merrimack Valley properties.
• Lead and train facility and housekeeping staff.
• Provide leadership for maintenance and housekeeping teams.
• Manage preventative and emergency maintenance incl. HVAC, elevators, life-safety.
• Develop capital budgets and infrastructure improvement plans.
• Implement facility policies and preventative maintenance plans.
• Oversee electronic maintenance software and work orders.
• Ensure compliance with laws and codes.
• Collaborate with Director of Operations on safety and security.
• Coordinate with Finance and Property Management on related items.
• Perform other duties as assigned.

Skills

Leadership

Communication

Team management

Facility management

Education

Bachelor’s degree

Job description

New England Center and Home for Veterans

Posted : 10/08/26

Position Title: Director, Facilities
Department: Operations
Supervisor: Vice President, Operations and Facilities
Supervises: Facilities, Maintenance Manager and Custodial Manager
Exemption: Exempt
Salary Range: $105-120k

Job Summary

The Director of Facilities is responsible for the overall management of the Center’s physical facilities, including maintenance management, building mechanical systems, housekeeping and facility/renovation, capital planning and related projects. This role will be responsible to enhance and maintain the overall look, feel, cleanliness and continuity of décor throughout the Center’s facilities.

Job Responsibilities

• Understand, support and promote the Mission of the Center
• Responsible for overall facility maintenance for primary location in Boston and multiple properties in Merrimack Valley. Properties include residential, administrative, and supportive housing program spaces.
• Ability to evaluate infrastructure needs and develop corresponding capital budgets.
• Lead, direct, guide, mentor, and train Facility and Housekeeping personnel
• Provide leadership and oversight for the maintenance and housekeeping teams; promoting a collegial collaborative team culture focused on continuous improvement and customer service
• Oversee all preventative and emergency maintenance of facility and equipment, including HVAC, elevators, life/safety equipment, and other appropriate equipment
• Implement strategies for continuous improvement of Center infrastructure and systems
• Develop and implement policies and procedures related to the building facility systems
• Develop and implement a preventative maintenance plan for all building systems and equipment
• Oversee the management of electronic maintenance software to include work order request, preventative maintenance schedules, permits, licensing (e.g. elevators, kitchen, occupancy, fire, etc.) process of other electronic documents (Docusign / Paycom) as required to fulfill responsibilities
• Ensure building facility complies with all Federal, State and local laws, including local inspectional codes and regulations
• Work closely with the Director of Operations regarding safety and security issues.
• Work closely with Finance and Property Management on related property items
• Other duties as may be assigned and requested

Required Qualifications

• Bachelor’s degree in relevant industry
• Ten plus years of experience managing a comprehensive facility or similar experience
• Understanding and experience with building systems including HVAC, Mechanical, Electrical, Sprinklers, Life/Safety
• Five years team management and senior leadership
• Strong communication skills
• Experience with, or strong knowledge of military culture and Veteran population,

Essential Functions

• Strong leadership, managerial and organizational skills.
• Proficiency with all building facility systems
• Strong ability to collaborate with team, other internal programs and departments and external partners, contractors or other officials
• Walk nine flights of stairs and roof top areas.
• Ability to stoop, crawl, use fine-finger manipulation, and perceive depth
• Lift or move 50 pounds
• Be familiar with all power tools and adhere to OSHA safety regulations
• Possess computer skills sufficient for appropriate record keeping and communication