Director, Outreach and Policy

City of Boston; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

City of Boston is seeking a Director, Outreach and Policy to develop and execute outreach strategies for Veterans’ Services, and to directly manage outreach activities that promote veteran engagement and military affairs.

You will supervise the Community Relations staff, coordinate with federal, state, and city partners, and shape advocacy plans to support housing, employment, and healthcare needs of veterans and their families.

Qualifications

• 4+ years of management and community relations experience with at least 2 years in supervision
• Bachelor's degree in a related field
• Ability to interact professionally with the public and government agencies
• Strong computer skills with Microsoft Office proficiency
• Ability to plan, organize, and participate in outreach events; analyze and present data
• Bilingual is a plus

Responsibilities

• Develop outreach strategies with senior management to promote veteran services
• Supervise the Community Relations staff
• Coordinate with policy makers and agencies on outreach and policy initiatives
• Lead outreach campaigns and organize events for veterans and families
• Collaborate with nonprofits and government partners to align with OVS goals
• Serve as liaison to legislators on matters affecting veterans' services

Skills

Management

Community relations

Supervisory experience

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Overview

The Director, Outreach and Policy will be responsible for developing the Veterans’ Services outreach strategies and directly managing outreach activities that promote and enhance Veterans’ engagement and military affairs.

Responsibilities

• Works closely with senior management to develop communication on a variety of strategic initiatives to advance the Commission’s position within the veterans and military network, as well as with the federal and state government.
• Supervises the Community Relations staff.
• Will be well-versed by the Commissioner on numerous policy and legislative-related issues. The Commissioner will determine which policies to focus on and instruct the director accordingly.
• Helps to influence the main objectives, as well as focusing on the impact of the Office of Veterans Services (OVS)’s overall outreach on the impressions of veterans and/or supporters.
• Communicates information to the public or employees, organizes outreach campaigns, and coordinates events.
• Develops and executes strategic advocacy plans, including public policy, legislative, and other outreach efforts with internal and external partners.
• Conducts research on veteran community issues to identify needs in specific areas such as housing, employment, and healthcare.
• Collaborates with non-profit organizations and city, state, and federal agencies to ensure policies are consistent with the quality of life expected of our Boston veterans and their families.
• Determines the overall strategies of the specific projects under their supervision (e.g., a PR or marketing campaign) and ensures that all internal and external communications related to them align tightly with OVS goals.
• Many of the services and benefits offered by OVS are impacted by the decisions made by the state legislature and federal government (VA, HUD, DOL). The director will be the Commissioner’s liaison in these matters.
• This position prefers Veterans, and Veterans are encouraged to apply.
• Performs related duties as required.

Minimum Entrance Qualifications

• Applicants must possess a minimum of four (4) years of work experience in the field of management and community relations, with at least two (2) years in a supervisory capacity.
• Bachelor's degree in a related field.
• Must have the ability to deal effectively and courteously with the general public and various governmental agencies.
• Applicants must possess strong computer skills and have proficient knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook programs).
• Applicant must have the ability to:
• Plan, organize, and actively participate in community outreach events.
• Analyze and evaluate their effectiveness.
• Prepare and present statistical data and formal reports.
• Communicate effectively both orally and in writing.Establish and maintain positive working relationships with the local media, press, government agencies, community organizations, and the general public.
• Bilingual is a plus.

Cori & Sori Check Required

BOSTON RESIDENCY REQUIRED

Terms

Union/Salary Plan/Grade: Non-Union/MM2-7

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.