Veterans Housing Operations Leader

U.S.Vets; Phoenix (AZ); On-site; USD 40,000 - 48,000; Full time

Job summary

U.S.VETS is seeking an Experienced Facility Coordinator in Phoenix, AZ to manage daily facility and housing operations for project-based and scattered-site housing. You will oversee unit safety, compliance with HQS/OSHA, and coordinate leases, maintenance, and resident needs.

You will supervise staff, train on safety and maintenance, and lead preventive programs while ensuring budgets and landlord relations are well managed in a veteran-focused nonprofit setting.

Qualifications

• Bachelor’s degree preferred.
• Minimum 5 years of experience in facility management or related field.
• Minimum 2 years of supervisory experience; two years at U.S.VETS may substitute.
• Experience with housing quality standards, facility maintenance, safety compliance, or landlord relations.
• Experience working with veterans or individuals experiencing homelessness preferred.
• Strong leadership, problem-solving, organization, and conflict management skills.
• Excellent written and verbal communication.
• Ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office and internet-based systems.
• Valid driver’s license required.

Responsibilities

• Oversee the condition, safety, cleanliness, and maintenance of housing units.
• Conduct regular inspections to ensure HQS, OSHA, fire safety, and applicable housing regulations.
• Coordinate move-ins, move-outs, unit turnover, repairs, maintenance requests, and preventative maintenance.
• Establish maintenance schedules, manage work orders, and maintain accurate facility, equipment, and property records.
• Coordinate lease-up activities, landlord negotiations, lease agreements, and housing databases in partnership with the Operations Manager.
• Identify facility needs, develop cost estimates, and work with leadership to prioritize expenditures within budget.
• Supervise facility staff and ensure adherence to policies, safety standards, and performance expectations.
• Train staff on facility maintenance, safety procedures, emergency preparedness, and operational standards.
• Develop and maintain preventative maintenance and safety inspection programs.
• Maintain required OSHA, fire safety, and facility-related certifications.
• Lead and actively participate in the Health & Safety Committee.
• Monitor program and facility activities to ensure compliance with established policies and standards.
• Work with residents to address housing-related concerns, unit responsibilities, repairs, and property standards.
• Facilitate resident meetings and help resolve concerns or conflicts in a professional and timely manner.
• Build relationships with landlords, community providers, volunteers, and supportive service organizations.
• Partner with the Volunteer and Veteran Activities Coordinator to support resident activities, volunteers, and community engagement.
• Maintain information on available community and supportive services for residents.

Skills

Leadership

Communication

Problem-solving

Organization

Conflict management

Independent work

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

U.S.VETS is seeking an Experienced Facility Coordinator in Phoenix, AZ to manage daily facility and housing operations for project-based and scattered-site housing. You will oversee unit safety, compliance with HQS/OSHA, and coordinate leases, maintenance, and resident needs.

You will supervise staff, train on safety and maintenance, and lead preventive programs while ensuring budgets and landlord relations are well managed in a veteran-focused nonprofit setting.