Primary Office Location
626 Washington Place. Pittsburgh, Pennsylvania. 15219.
Join our team. Make a difference - for us and for your future.
The Director of Treasury Management IT is responsible for leading a team of engineers supporting the bank's Treasury Management and payment platforms while helping drive the strategic transformation of the Treasury Management ecosystem to next-generation digital banking and payment solutions.
This leader will oversee day-to-day operations, production support, application maintenance, vendor management, regulatory compliance, and technology enhancements for mission-critical Treasury Management systems including ACH, Wire, RTP, Positive Pay, Lockbox, Commercial Online Banking, and related payment services. In parallel, the role will serve as a key technology leader within the Treasury Management modernization program, helping deliver future-state capabilities through cloud-enabled, API-driven, and digital banking solutions.
The ideal candidate is equally comfortable operating highly available production systems and leading teams through complex transformation initiatives in a regulated financial services environment. This individual will manage a team of approximately five to ten software engineers and application specialists while partnering closely with Treasury Management Product, Operations, Digital Channels, Enterprise Architecture, Information Security, Infrastructure, and external vendors.
Key Responsibilities
Team Leadership & People Management
- Lead, coach, develop, and mentor a team of approximately five to ten engineers and application specialists.
- Establish team objectives, performance expectations, and career development plans.
- Foster a culture of accountability, continuous improvement, operational excellence, and innovation.
- Manage staffing, succession planning, workload prioritization, and resource allocation.
- Ensure effective knowledge transfer, documentation, and cross‑training across applications and technologies.
Application Ownership & Production Support
- Serve as the technology owner for Treasury Management applications and payment systems.
- Ensure stability, availability, and performance of critical Treasury Management platforms.
- Lead incident management, problem management, root cause analysis, and service restoration activities.
- Oversee production support processes, operational readiness, application monitoring, and on‑call support.
- Drive reduction of operational risk through automation, monitoring, resiliency, and process improvements.
- Coordinate upgrades, patching, capacity planning, disaster recovery testing, and technical compliance activities.
Treasury Management Technology Leadership
- Partner with business stakeholders to align technology investments with Treasury Management strategic objectives.
- Evaluate and implement enhancements supporting ACH, Wire, RTP, Positive Pay, Lockbox, Commercial Online Banking, and emerging payment capabilities.
- Collaborate with product managers and business leaders to prioritize application enhancements and technical debt remediation.
- Ensure solutions meet security, audit, regulatory, and compliance requirements.
Modernization Program Leadership
- Participate as a key leader in the Treasury Management modernization initiative and future‑state portal implementation.
- Support migration from legacy vendor‑centric platforms toward modern API‑based digital banking solutions.
- Provide technical leadership for solution architecture, application integration, migration planning, testing, and production deployment.
- Partner with program management, architecture, infrastructure, security, and vendor teams to execute modernization roadmaps.
- Identify opportunities to modernize processes, improve customer experience, and reduce platform dependencies.
- Assist with vendor evaluations, solution selection, and implementation activities.
Vendor & Stakeholder Management
- Build strong partnerships with internal business leaders, technology teams, and external vendors.
- Manage relationships with software vendors, implementation partners, and service providers.
- Oversee vendor support escalations, service levels, contract deliverables, and operational performance.
- Communicate program and operational status to senior leadership and executive stakeholders.
- Present technology roadmaps, production metrics, risks, and mitigation strategies.
Governance, Risk & Compliance
- Ensure applications comply with regulatory, security, and audit requirements.
- Maintain appropriate controls, documentation, and operational procedures.
- Participate in audits, examinations, risk assessments, and remediation activities.
- Drive continuous improvement in operational controls and risk management practices.
Preferred Qualifications
- 7+ years of experience supporting enterprise banking, treasury management, payments, or digital banking platforms.
- 3+ years of direct people leadership experience managing software engineering or application support teams.
- Experience managing