Director of Training

Allied-Orion-Group; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Allied-Orion-Group in Houston, TX seeks an experienced Training Program Developer to design and implement comprehensive training for property management and related teams. You will lead curriculum development, onboarding, and continuous learning initiatives, collaborating with HR and senior leadership to align with business goals.

The role requires 5+ years in training design and leadership, strong knowledge of adult learning principles, LMS experience (RESMAN or similar), and excellent

Qualifications

• Minimum 5+ years designing and evaluating corporate training programs.
• Strong knowledge of adult learning theory and instructional design.
• Experience with LMS platforms (RESMAN or similar).
• Proven leadership and cross-functional collaboration.
• Strong communication and data-driven decision making.

Responsibilities

• Design and develop training programs aligned with best practices.
• Deliver in-person and online training sessions.
• Develop onboarding programs for new staff.
• Establish continuous learning culture; monitor via KPIs.
• Collaborate with HR and leadership to identify training needs.
• Analyze performance data and adjust programs.
• Manage training records and budgets; track Grace Hill.
• Maintain onboarding checklists and event calendars.

Skills

Training program design

Leadership & communication

Adult learning theory

Instructional design

E-learning technologies

Data analysis

Team leadership

LMS systems (RESMAN)

Project management

Stakeholder communication

Presentation to leadership

Education

Bachelor's degree in Business or related field

Job description

JOB SUMMARYResponsibilities include developing and implementing comprehensive training programs to enhance the skillsand knowledge of property management and other associates. The ideal candidate will have a deepunderstanding of property management processes, excellent communication and leadership skills, and apassion for employee development.REPORTS TO: Executive TeamSUPERVISES: Training Associate/AssistantREQUIRED EDUCATION AND TRAININGDEGREES AND DIPLOMAS A college degree in Business, or a related field from a four-year college or university with 5+ years ofexperienceKNOWLEDGE, SPECIFIC AND ABILITIES A minimum of five years of experience analyzing, developing, designing, implementing, and evaluatingtraining, preferably in a leadership role. Thorough knowledge of adult learning principles, instructional design, and e-learning technologies. Excellent leadership, communication, and people skills. Analytical mindset with the ability to interpret data and translate insights into actionable improvements. Experience in managing a team and working collaboratively with cross-functional departments. Strong project management skills, including the ability to prioritize and manage multiple initiativessimultaneously and have excellent follow-through to ensure projects stay on track and are completed timely Knowledgeable in RESMAN and/or other LMS systems. Demonstrate supervisory skills sufficient to lead, direct, evaluate and mentor subordinates. Demonstrate the ability to collaborate with other peer team members. Ability to present to senior management. Knowledge of industry trends and best practices in training and development. Must be able to apply common sense understanding and use independent judgment on a continual basisto determine actions, priorities and direct the work of others. Must be able to manage stressful, urgent, novel, and diverse work problems daily. Emotional stability andpersonal maturity are important attributes in this position. Demonstrate proficiency using Microsoft Office (Word, Excel, and PowerPoint) in a classroom setting. Sophisticated communication and influencing skills, highly skilled at communicating complex issues tostakeholders and/or audiences at all levels.TYPICAL PHYSICAL DEMANDS/ENVIRONMENTAL/WORKING CONDITIONSThe physical demands described herein are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. While performing the duties of this job, the employeeis required to: Regular travel within and outside of assigned geographical area to conduct and attend training programs,business meetings or other situations necessary for the accomplishment of some of the routineresponsibilities of this position will be required. A valid driver license, proof of insurance and reliabletransportation is required. Will occasionally require airline travel, out of town and/or overnight trips. May be called upon to work extra hours including but not limited to weekends.The work environment characteristics described herein are representative of those an employee encounterswhile performing the essential functions of the job. Reasonable accommodation may be made to enableindividuals with disabilities to perform the essential functions.ESSENTIAL FUNCTIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonableaccommodation may be made to enable individuals with disabilities to perform the essential functions.1. Curriculum Developmenta. Design and develop training programs to ensure alignment with industry best practices and companypolicies.b. Create engaging and interactive training materials, including manuals, presentations, and onlineresources.c. Design and deploy new and innovative training programs, both in-person and online, tailored towardsachieving proficiency on all company initiatives.d. Facilitate leadership, management, and competency training initiatives.e. Develop impactful training materials, presentations, and communications.f. Work with department heads to create standard operating procedures (SOPs) for each area.g. Create and perform in-person or online training for management staff. Evaluate activity and goalswith Senior Leadership.2. Training Deliverya. Conduct training sessions for property management staff at various levels, both in-person andthrough virtual platforms.b. Facilitate workshops and seminars to address specific skill gaps and enhance overall teamperformance.3. Onboarding Programsa. Develop and manage comprehensive onboarding programs for new property management teammembers, ensuring a smooth and efficient transition into their roles.b. Schedule and ensure new hires receive onboarding training.4. Continuous Learninga. Establish a culture of continuous learning by implementing ongoing training initiatives to keep staffupdated on industry trends, technology advancements, and company updates.b. Monitor and evaluate the effectiveness of training programs through feedback, assessments, andkey performance indicators.5. Collaborationa. Work closely with department heads, human resources, and senior leadership to identify trainingneeds and develop strategies to address them.b. Collaborate with subject matter experts to ensure training content is accurate, relevant, and up todate.6. Performance Analysisa. Analyze performance metrics to identify areas for improvement and adjust training programsaccordingly.b. Collaborate with stakeholders to address performance gaps and develop targeted training solutions.c. Manage, track and record training and development programs, including Grace Hill, to ensure thatemployees are receiving the appropriate training. This includes setting up new learning opportunitiesand enrolling participants, as well as ensuring that training is being completed by all associates. Ifthere are gaps in attendance/completion of the training, work with stakeholders to ensureaccountability.d. Develop an effective measurement and monitoring system to ensure initiative goals are being met interms of participation, usage, application, and continuous improvement.e. Aids leadership in evaluating the need for training or other departmental interventions for teammembers from onboarding through promotion.f. Recommend third party training products and services as appropriate and liaise with training vendorsregarding billing, materials, and scheduling.g. Manage and track training expenses against program budget.h. Maintain 30-60-90 Day Post Transition Checklist and Onboarding for new communities.i. Maintain calendar of events for various learning and development events and programs.