Director of Ticket Sales & Revenue Strategy

Los Angeles Football Club (LAFC); Los Angeles (CA); Hybrid; USD 97,000 - 132,000; Full time

Job summary

Los Angeles Football Club (LAFC) in Los Angeles is seeking a Director of Ticket Sales to lead the Season Ticket, Group, and Premium Sales teams and set the overall ticket sales strategy. The role involves mentoring staff, developing campaigns, and collaborating with analytics to maximize revenue.

The position is hybrid, with a minimum of 2 in-office days per week, and reports to the Sr. Director, Ticket Sales.

Qualifications

• Bachelor's degree in Business or Sports Management preferred.
• Minimum of 6 years in ticket sales with at least 3 years in management.
• Experience running season ticket campaigns, premium sales campaigns, and renewals.
• CRM experience with databases preferred.
• Strong organizational and time management skills.
• Ability to adapt in a fast-paced environment with changing demands.
• Maintain confidentiality and interact professionally at all levels.
• Excellent verbal and written communication skills.
• Proficient in Google Workspace (Gmail, Sheets, Docs, etc.).
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Lead Season Ticket, Group, and Premium Sales teams with ongoing education.
• Provide leadership in Premium, Membership, Tourism Sales teams.
• Implement department-wide sales training and share best practices.
• Build scalable group sales programs leveraging relationships.
• Develop campaigns and strategies to grow ticket sales and renewals.
• Collaborate with Data Strategy & Business Analytics on campaigns, lead scoring, pricing, inventory, and pipeline.
• Strategize ideas to enhance club and premium experiences at BMO Stadium.
• Update compensation and incentive plans to drive results.
• Other duties as assigned.

Skills

CRM experience

Communication skills

Time management

Confidentiality

Google Workspace

Flexible schedule

Education

Bachelor's degree in Business or Sports Management

Tools

CRM software

Google Workspace (Gmail, Sheets, Docs)

Job description

Los Angeles Football Club (LAFC) in Los Angeles is seeking a Director of Ticket Sales to lead the Season Ticket, Group, and Premium Sales teams and set the overall ticket sales strategy. The role involves mentoring staff, developing campaigns, and collaborating with analytics to maximize revenue.

The position is hybrid, with a minimum of 2 in-office days per week, and reports to the Sr. Director, Ticket Sales.