Account Executive, Season Ticket Sales

Los Angeles Football Club (LAFC); Los Angeles (CA); Hybrid; USD 63,370,000 - 71,635,000; Full time

Job summary

LAFC in Los Angeles is seeking an Account Executive to grow the season ticket membership base and sell premium spaces at BMO Stadium. You will prospect leads, conduct stadium tours, and execute appointments with business leaders in the greater Los Angeles area, using Salesforce to document activity.

This hybrid role requires 1–2 years in ticket sales (sports preferred), a Bachelor’s degree, and the ability to work nights, weekends and holidays.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 1–2 years in ticket sales, preferably for a major sports team.
• Strong organizational and time-management abilities.
• Excellent written and spoken communication.
• Willingness to work nights, weekends & holidays.
• Bilingual in English and Spanish preferred.

Responsibilities

• Sell season tickets and premium spaces, memberships and various inventory.
• Generate new business through cold calling, tours, meetings, and events.
• Document sales activity in Salesforce and meet weekly KPIs.
• Prospect and set appointments with business leaders in the LA area.
• Provide high-level service via calls, emails and in-person meetings.
• Identify upsell/cross-sell opportunities to maximize revenue.

Skills

Organizational skills

Time management

Oral and written communication

Professional demeanor

English/Spanish bilingual

Education

Bachelor’s Degree

Job description

OVERVIEW

LAFC is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC’s ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world’s game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles.

POSITION SUMMARY

This role is responsible for growing the season ticket membership base for Los Angeles Football Club with sales opportunities in general membership and premium areas at BMOStadium. Thus, account executives will be tasked with generating season ticket sales through self prospected leads as well as internal campaigns assigned within the LAFC database. Additionally, account executives will also have the flexibility to sell a full menu of ticket products including group tickets, suite rentals, partial ticket packages and premium seating for concerts as well.

This Role Is Eligible For Additional Compensation Through Commission

This role reports to the Manager, Ticket Sales.

LAFC is currently operating on a hybrid work model with a minimum of 2 in-office days per week. Please note that this may vary by role, and your scheduled in-office days are up to the discretion of your supervisor.

ESSENTIAL FUNCTIONS

• Responsible for selling through season ticket inventory and premium spaces for memberships, single match inventory, outside tournaments, and concerts.
• Generate new business and maximize sales through cold calling, stadium tours, in-match meetings, off-site appointments, networking, and participation in community events.
• Responsible for completing issued key performance metrics per week while accurately documenting sales calls, appointments, and transactions using Salesforce software.
• Prospect and execute appointments with business leaders in the greater Los Angeles area.
• Provide a high level service to current and new clients via phone calls, emails, and in person meetings.
• Maximize clients’ revenue potential by identifying premium upsell and cross-sell opportunities while securing repeated business.
• Participate in various team and community events as well as social and civic activities.
• Network at various outside events including business after-hours, clinics, speaker series, etc.
• Market and leverage various non-MLS events at BMO Stadium.
• Other tasks and duties as assigned by Supervisor/Management.

QUALIFICATIONS

• Bachelor’s Degree from an accredited College/University required or equivalent experience required.
• Minimum 1-2 years' experience in ticket sales required, with a major sports team preferred.
• Exceptional organizational and time management skills with the ability to multitask and execute in a timely manner.
• Excellent oral and written skills - ability to communicate efficiently and effectively.
• Must be flexible with the ability to adapt in a fast-paced work environment with challenging demands and frequent changes.
• Ability to maintain a high level of confidentiality at all times.
• Must possess a professional demeanor and have the ability to interact with all levels of the organization and outside contacts.
• Proficient in Google Workspace programs (Gmail, Sheets, Doc, ect).
• Must be able to work nights, weekends, and holidays, as the event calendar requires.
• Bilingual in English and Spanish preferred.

SALARY RANGE

At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training. Pursuant to state and local pay disclosure guidelines, the compensation range for this role is $22.16 per hour. This role is eligible for additional compensation through commission.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.