Director of Technical Training and Development

Jobtailor; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Charlotte, NC seeks a Senior Training and Workforce Development Leader to design and run entry-level technical training across HVAC, controls, fire alarms, security, and mechanical systems. You will guide apprenticeship programs, field mentoring, and hands-on instruction at job sites and training locations.

You will partner with recruiting, operations, and HR to identify talent, build onboarding standards, and certify technicians.

Qualifications

• 10+ years of field experience in HVAC, controls, fire alarm, security, mechanical services, or related technical industries.
• Strong passion for mentoring and developing inexperienced employees.
• Proven leadership experience managing technical training or workforce development programs.
• Excellent leadership, communication, and coaching skills.
• Ability to lead cross-functional initiatives with operations, HR, and recruiting teams.
• OSHA certifications and industry certifications preferred.
• Valid driver’s license and willingness to travel to job sites and training locations.

Responsibilities

• Lead all entry-level technical training and workforce development initiatives.
• Design and implement structured technician development programs.
• Train and mentor new technicians in HVAC fundamentals, Building automation and controls, Fire alarm systems, Electronic security systems, Mechanical systems and preventive maintenance.
• Conduct hands‑on field training, ride‑alongs, and real‑world jobsite instruction.
• Build apprenticeship-style development programs focused on long‑term technician growth.
• Teach safety practices, tool usage, troubleshooting, communication, and field professionalism.
• Evaluate trainee performance and provide coaching, development plans, and career guidance.
• Partner with recruiters, trade schools, workforce programs, and hiring managers to identify and onboard entry‑level talent.
• Assist recruiting teams in evaluating candidates for technical aptitude, attitude, and long‑term growth potential.
• Develop training materials, onboarding standards, and technical development pathways.
• Promote retention and career advancement of newly hired employees.
• Manage training budgets, certifications, vendor partnerships, and educational resources.
• Ensure compliance with OSHA, NFPA, and company safety standards.
• Other such duties and responsibilities as assigned by the Company from time to time

Skills

Mentoring

Leadership

Communication

Coaching

Training program development

Cross-functional collaboration

Public speaking

Tools

Microsoft Office

Recruiting software

Job description

Responsibilities

• Lead all entry-level technical training and workforce development initiatives
• Design and implement structured technician development programs
• Train and mentor new technicians in: HVAC fundamentals, Building automation and controls, Fire alarm systems, Electronic security systems, Mechanical systems and preventive maintenance
• Conduct hands‑on field training, ride‑alongs, and real‑world jobsite instruction
• Build apprenticeship-style development programs focused on long‑term technician growth
• Teach safety practices, tool usage, troubleshooting, communication, and field professionalism
• Evaluate trainee performance and provide coaching, development plans, and career guidance
• Partner with recruiters, trade schools, workforce programs, and hiring managers to identify and onboard entry‑level talent
• Assist recruiting teams in evaluating candidates for technical aptitude, attitude, and long‑term growth potential
• Develop training materials, onboarding standards, and technical development pathways
• Promote retention and career advancement of newly hired employees
• Manage training budgets, certifications, vendor partnerships, and educational resources
• Ensure compliance with OSHA, NFPA, and company safety standards
• Other such duties and responsibilities as assigned by the Company from time to time

Requirements

• 10+ years of field experience in HVAC, controls, fire alarm, security, mechanical services, or related technical industries
• Strong passion for mentoring and developing inexperienced employees
• Proven leadership experience managing technical training or workforce development programs
• Excellent leadership, communication, and coaching skills
• Strong operational and field‑service knowledge
• Experience developing apprenticeship, onboarding, or certification programs
• Ability to lead cross‑functional initiatives with operations, HR, and recruiting teams
• Excellent presentation, mentoring, and leadership skills
• Ability to simplify technical concepts for new employees
• OSHA certifications and industry certifications preferred
• Valid driver’s license and willingness to travel to job sites and training locations
• Proficient with Microsoft Office and basic recruiting technology
• High level of integrity and professionalism