Training & Development Specialist

Hoffman-; Greensboro (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

Hoffman Mechanical Solutions in Greensboro, NC seeks a Training & Development Specialist to own and coordinate all training and development activity across the organization. This role drives technical training, apprenticeship coordination, onboarding, and learning initiatives, reporting to the HR Director.

You will partner with Operations, Safety, and department leaders to build programs that support growth, retention, and performance, with a path to a Manager role as the function scales.

Qualifications

• Bachelor's degree preferred in a related field.
• 3+ years in HVAC/mechanical services or related trades.
• 3+ years in training delivery or apprenticeship coordination.
• Experience with LMS and AI-enabled learning tech.
• Ability to travel between multiple locations as needed.

Responsibilities

• Own the coordination and day-to-day execution of all training initiatives.
• Manage the apprenticeship program end-to-end, including DOL registration and compliance.
• Build, deliver, and improve technical, leadership, onboarding, and development programs.
• Coordinate training initiatives including scheduling, logistics, and follow-through.
• Own and administer the Learning Management System (LMS) and reporting.
• Maintain training records, certifications, and compliance documentation.
• Leverage AI tools to improve training delivery and engagement.
• Track training metrics and report impact to HR Director.
• Manage training budget and coordinate with external vendors.
• Identify internal SMEs to support training delivery.

Skills

Training delivery

LMS management

AI-enabled learning tech

Interpersonal skills

Travel flexibility

Education

Bachelor's degree preferred

Tools

LMS platforms

Job description

Locations: Greensboro, NC
Employment Type: Full-Time, Exempt
Reports To: HR Director

Position Overview

Hoffman Mechanical Solutions is seeking a Training & Development Specialist to own and coordinate all training and development activity across the organization. This is currently a standalone role: the Specialist will be the primary driver of technical training, apprenticeship program coordination, onboarding, sales enablement, and administrative learning initiatives across all locations, reporting directly to the HR Director. The Specialist will partner with Operations, Safety, and department leaders to build and run training programs that support growth, retention, and operational performance. This role offers a strong growth path, with the potential to be promoted into a Training & Development Manager position as the function and team expand.

Key Responsibilities

• Own the coordination and day-to-day execution of all training initiatives across the organization, serving as the central point of contact for training-related activity.
• Manage the apprenticeship program end-to-end, including DOL registration, documentation, tracking, and compliance across all locations.
• Build, deliver, and continuously improve technical, leadership, onboarding, and professional development programs in partnership with subject matter experts.
• Coordinate OEM, safety, technical, sales, and administrative training initiatives, including scheduling, logistics, and follow-through.
• Own and administer the Learning Management System (LMS), including course setup, enrollment tracking, reporting, and troubleshooting.
• Maintain accurate training records, certifications, and compliance documentation, and prepare reporting for HR and leadership.
• Leverage AI tools and learning technologies to improve training delivery, content creation, and employee engagement.
• Track training completion, participation, and effectiveness metrics, and report on impact and trends to the HR Director.
• Manage training budget tracking and coordinate with external vendors, instructors, and OEM partners.
• Identify and coordinate internal subject matter experts (SMEs) to support instructor development and training delivery.
• Support culture-building and continuous improvement initiatives across all locations.
• Help lay the groundwork for scaling the training function, including identifying where future team support or a Training & Development Manager structure may be needed.

Relationship & Partnership Building

• Build strong, trusted relationships with field technicians across all locations to understand real-world skill gaps, training needs, and on-the-job challenges.
• Partner closely with hiring managers across locations to align training and onboarding plans with role expectations, ramp-up timelines, and team-specific needs.
• Establish and maintain relationships with outside technical schools, community colleges, and trade programs to support recruiting, apprenticeship placement, and curriculum alignment.
• Serve as a liaison with OEM partners and external training vendors to coordinate certification programs and specialized technical instruction.
• Act as a connector between field teams, hiring managers, and HR to ensure training priorities reflect actual operational and staffing needs.
• Partner with the Talent Acquisition Specialist on campus events, career fairs, and technical school engagements to strengthen the talent pipeline and support recruiting efforts.

Required Qualifications

• Bachelor's degree preferred in Business, Organizational Development, Education, HR, Engineering, or a related field.
• 3+ years of experience within HVAC, mechanical services, construction, manufacturing, or related trades preferred.
• 3+ years of experience in training delivery, workforce development, or apprenticeship program coordination.
• Working knowledge of adult learning principles, instructional design, and technical training delivery.
• Experience with apprenticeship programs, DOL standards, and technical certification processes strongly preferred.
• Experience using LMS platforms, reporting/analytics tools, and AI-enabled learning technologies.
• Demonstrated ability to build and maintain relationships with internal stakeholders (technicians, hiring managers) and external partners (technical schools, OEMs, vendors).
• Strong ownership mindset with the ability to independently manage multiple training initiatives and priorities without close oversight.
• Exceptional communication, facilitation, and organizational skills.
• Ability to travel periodically between Columbia, Charlotte, Greensboro, and Raleigh locations as needed.

Why This Role Matters

As the sole owner of training and development, this role will directly shape workforce readiness, apprenticeship success, employee retention, and operational performance across Hoffman Mechanical Solutions. By building strong relationships with technicians, hiring managers, and outside technical schools, the Training & Development Specialist will strengthen the talent pipeline and lay the foundation of the company's training function, with a clear path to grow into a Training & Development Manager role as the organization and program scale.