Arch Systems is seeking an experienced Director of Technical Delivery to lead the successful execution of multiple concurrent Federal technology programs and technical delivery teams. This position requires a strong combination of technical knowledge, Federal contracting experience, program delivery leadership, personnel management, customer engagement, and operational oversight.
This is not a traditional administrative program management role. The Director of Technical Delivery must have a strong understanding of modern technology environments and be able to effectively lead and challenge solution architects, software developers, cloud engineers, DevSecOps engineers, data engineers, AI/ML professionals, cybersecurity teams, Project Managers, Business Analysts, and other technical SMEs.
The successful candidate must understand how modern systems are architected, developed, integrated, secured, deployed, and operated. They do not need to be the lead engineer, but they must have sufficient technical depth to understand technical decisions, identify risks, challenge assumptions, ask informed questions, and hold technical teams accountable for successful delivery.
Demonstrated Federal Government contracting experience is required.
Key Responsibilities
Technical Delivery Leadership
- Provide leadership and delivery oversight across multiple Federal IT programs, projects, and technical workstreams.
- Ensure technical solutions are delivered successfully across scope, schedule, budget, quality, staffing, and customer expectations.
- Maintain visibility into architecture, development, infrastructure, integrations, security, data, and deployment activities.
- Conduct technical and program delivery reviews with Project Managers, architects, engineers, and technical leads.
- Identify delivery challenges early and drive corrective actions through resolution.
- Ensure teams meet technical milestones, customer commitments, contractual requirements, and quality standards.
- Establish accountability across technical and project delivery teams.
Technical Oversight
Maintain a strong working understanding of:
- Software and application development
- Solution and enterprise architecture
- AWS and Microsoft Azure
- Cloud-native technologies
- APIs and systems integration
- Data engineering and analytics
- Artificial Intelligence and Machine Learning
- Generative AI and Agentic AI
- DevSecOps and CI/CD
- Cybersecurity
- Infrastructure and networking
- Identity and Access Management
- Enterprise applications and SaaS platforms
Responsibilities include:
- Participate in architecture reviews, solution design sessions, technical planning, and delivery reviews.
- Understand system architectures, integrations, APIs, data flows, cloud environments, and technical dependencies.
- Work with architects and engineering teams to understand implementation approaches, technical challenges, and tradeoffs.
- Identify architecture, integration, cybersecurity, performance, infrastructure, data, or deployment risks.
- Challenge technical assumptions and ensure teams have clear implementation plans.
- Translate complex technical information into clear executive and customer communications.
Agile & Software Delivery
- Provide oversight of Agile software development and modernization initiatives.
- Work with Product Owners, Scrum Masters, developers, architects, QA teams, and DevSecOps engineers.
- Monitor backlogs, sprint execution, releases, technical debt, defects, and deployment schedules.
- Ensure requirements are translated into actionable technical work.
- Remove organizational and cross-team blockers impacting delivery.
- Ensure teams follow appropriate SDLC, Agile, security, testing, and DevSecOps practices.
- Drive continuous improvement across technical delivery teams.
- Lead execution of Federal programs in accordance with PWS/SOW requirements, task orders, contractual deliverables, staffing commitments, funding, and performance requirements.
- Work directly with Federal customers including CORs, Government Program Managers, Contracting Officers, CIO organizations, and technical stakeholders.
- Monitor contract performance, deliverables, staffing, funding, schedules, and risks.
- Ensure delivery remains within contractual scope.
- Identify potential out-of-scope requirements and elevate appropriately.
- Support contract modifications, option periods, new requirements, and follow-on work.
- Coordinate with Contracts, Finance, HR, Recruiting, Operations, and Growth teams.
- Oversee subcontractor performance where applicable.
- Drive strong customer satisfaction and CPARS performance.
- Manage delivery across multiple simultaneous programs and projects.
- Maintain executive-level visibility into:
- Project health
- Technical performance
- Schedule
- Staffing
- BudgetRisks and issues
- Identify cross-project dependencies and resource constraints.
- Prioritize resources based on mission, customer, contractual, and technical requirements.
- Establish standardized delivery governance, dashboards, reporting, and escalation processes.
- Lead and mentor Project Managers, technical leads, and delivery personnel.
- Manage multidisciplinary teams including developers, architects, cloud engineers, AI engineers, data engineers, cybersecurity professionals, DevSecOps engineers, and analysts.
- Provide coaching, performance feedback, and professional development.
- Establish clear expectations and accountability for team performance.
- Identify staffing gaps and coordinate recruiting requirements.
- Support onboarding and integration of new technical personnel.
- Build a culture focused on delivery excellence, innovation, accountability, and customer success.
Innovation & Technical Strategy
- Identify opportunities to introduce AI, automation, cloud, data analytics, emerging technologies, and modern engineering practices into customer environments.
- Work with technical leadership to develop innovative approaches to customer challenges.
- Encourage technical teams to identify improvements in architecture, delivery, automation, and operational efficiency.
- Help move innovative solutions from concept and prototype into operational implementation.
- Support technical demonstrations, pilots, proofs of concept, and innovation initiatives.
- Serve as a senior delivery leader for Federal customers and Arch leadership.
- Lead executive briefings, program reviews, technical discussions, and customer meetings.
- Communicate project accomplishments, risks, challenges, and recommendations clearly.
- Translate technical issues into mission, schedule, financial, contractual, and customer impacts.
- Build trusted relationships with Government leadership and technical stakeholders.
- Ensure customer concerns are addressed quickly and effectively.
- Monitor project budgets, labor utilization, burn rates, forecasts, and staffing.
- Support Estimate-to-Complete and resource forecasting.
- Understand labor categories, funded hours, staffing levels, contract ceilings, and delivery requirements.
- Identify financial or resource issues before they impact performance.
- Partner with Finance and Contracts to maintain strong project execution.
Growth & Business Development Support
- Support capture, proposals, technical solutioning, demonstrations, and oral presentations.
- Review Federal PWS/SOW requirements and develop delivery approaches, staffing strategies, and execution plans.
- Participate in customer meetings and technical capability presentations.
- Identify opportunities to expand existing programs and introduce new capabilities.
- Support transition of newly awarded programs into successful delivery.
Required Qualifications
- 8+ years of technology program, project, or delivery management experience.
- Federal Government contracting experience is required.
- Demonstrated experience managing Federal IT programs, contracts, task orders, or major technical workstreams.
- Experience managing multiple technical projects simultaneously.
- Experience working directly with Federal Government customers and technical stakeholders.
- Strong understanding of software development, cloud, architecture, data, AI, cybersecurity, integrations, and DevSecOps.
- Demonstrated experience managing multidisciplinary technical teams.
- Personnel management experience, including mentoring, performance management, and team development.
- Ability to independently participate in technical discussions with engineers, architects, and technical SMEs.
- Experience identifying and resolving technical, staffing, financial, schedule, and contractual risks.
- Strong executive communication, leadership, customer management, and problem-solving skills.
Preferred Qualifications
- Experience managing multiple Federal prime contracts or task orders.
- Experience leading large or distributed technical teams.
- Experience with AWS and/or Azure environments.
- Experience driving technical innovation or emerging technology initiatives.
- Familiarity with FAR, contract modifications, task orders, option periods, and subcontract management.
- Familiarity with NIST, FISMA, RMF, FedRAMP, and ATO processes.
- PMP, SAFe, CSM, PMI-ACP, AWS, Azure, or related certifications.
- Previous hands-on technical experience as an engineer, architect, developer, systems analyst, or similar technical professional is highly desirable.
Ideal Candidate:
The ideal candidate is a technical delivery leader who understands Federal contracting, technology, people, and customers.
They should be capable of moving between an executive customer meeting, a program financial review, an Agile delivery discussion, and a technical architecture meeting while understanding what is happening at each level.
Most importantly, this individual must be able to manage the big picture across multiple programs while drilling into technical and delivery issues when necessary to ensure teams execute successfully.