Director of Tech Strategy & Operations — AI & Data-Driven Impact

Jewish Family & Children's Service, Greater Boston; Waltham (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

Jewish Family & Children's Service, Greater Boston is seeking a Director of Technology Strategy & Operations to enhance organizational technology and manage IT infrastructure. The director will partner with leaders to design tailored technology solutions and oversee a team responsible for systems support.

Successful candidates will have at least 10 years in technology leadership and a strong focus on data-oriented solutions. This role involves improving staff productivity and program operations, ensuring effective use of emerging technologies.

Qualifications

• Minimum of 10 years of progressively responsible technology experience, including leadership.
• Strong orientation toward data collection and measurement.
• Proficient in using technical tools and AI to meet organizational needs.

Responsibilities

• Oversee case management system and IT infrastructure.
• Manage a team of 5 including IT Manager and Help Desk Technician.
• Ensure security and reliability of systems.

Skills

Technology leadership

Data collection and measurement

AI tools proficiency

Team leadership

Tools

Salesforce

Exponent Case Management

Job description

Jewish Family & Children's Service, Greater Boston is seeking a Director of Technology Strategy & Operations to enhance organizational technology and manage IT infrastructure. The director will partner with leaders to design tailored technology solutions and oversee a team responsible for systems support.

Successful candidates will have at least 10 years in technology leadership and a strong focus on data-oriented solutions. This role involves improving staff productivity and program operations, ensuring effective use of emerging technologies.