Director of Tech Operations & Strategic Programs

Public Storage; Burbank (CA); Hybrid; USD 230,000 - 240,000; Full time

Job summary

Public Storage is seeking a Director of Corporate Technology Operations & Strategic Programs to lead day-to-day operations of core corporate technology systems, support, and continuous improvement across Real Estate, Finance, Accounting, and Operations.

The role emphasizes 70% operational ownership and 30% strategic programs, including AI, automation, and analytics, requiring collaboration with IT, data teams, vendors and business stakeholders.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• 8+ years of experience in business systems and corporate technology.
• Experience with cross-functional teams and business users.
• Strong understanding of REIT workflows.
• Ability to triage issues, document requirements, and drive resolution.
• Excellent written and verbal communication, including executive updates.

Responsibilities

• Manage daily operations of key Corporate Technology systems and serve as primary business contact for cross-functional teams.
• Support systems related to finance, acquisitions, development, underwriting, and asset management.
• Own intake, prioritization, tracking, and resolution of issues, enhancements, data questions, and user support.
• Translate business issues into clear requirements, tickets, and testing plans; maintain visibility on open issues and releases.
• Coordinate with vendors, data science, security, finance systems, and other internal partners to monitor performance and roadmap.

Skills

Strategic thinking

Stakeholder communication

Vendor management

Business systems knowledge

Education

Bachelor’s degree in Business, Finance, Real Estate, Information Systems, Engineering, Computer Science, or related field

Tools

SAP S/4HANA

BigQuery/GCP

BI tools

CMMS

Lease administration tools

Underwriting tools

Workflow tools

Real estate data platforms

Job description

Public Storage is seeking a Director of Corporate Technology Operations & Strategic Programs to lead day-to-day operations of core corporate technology systems, support, and continuous improvement across Real Estate, Finance, Accounting, and Operations.

The role emphasizes 70% operational ownership and 30% strategic programs, including AI, automation, and analytics, requiring collaboration with IT, data teams, vendors and business stakeholders.