Director of Tech Adoption & Data Enablement

NTEN; Pennsylvania; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

403(b) retirement plan

Paid time off: 17 days + holidays

Disability insurance

Job summary

Penn-Mar Human Services seeks a Director of Tech Adoption & Data Enablement to lead enterprise technology adoption, data governance, and analytics initiatives. The role partners with HR, L&D, and operations to build digital skills, while guiding BI strategy and data-driven decision making across the organization.

The position offers a competitive salary, full benefits, and a focus on person-centered, data-informed service delivery in a nonprofit setting.

Qualifications

• Bachelor's degree required or equivalent experience
• 8+ years of progressive leadership in tech adoption/data/analytics
• Experience coaching managers and leading cross-functional initiatives
• Ability to explain tech/data concepts to non-technical audiences

Responsibilities

• Drive technology adoption and organizational change
• Lead adoption efforts to embed tools into daily work
• Partner with HR, L&D, Marketing and operations to build digital skills
• Develop training and feedback strategies for varied tech levels
• Measure adoption and UX; remove barriers for sustained value
• Lead Data Governance, Analytics and BI
• Coordinate data from business apps into a governed BI platform
• Ensure dashboards are accurate, secure, and used by leaders
• Define KPIs, data quality, schemas, and reporting standards
• Guide enterprise apps and enablement tech with managers

Skills

Technology leadership

Change management

Data governance

Analytics & BI

Strategic partnership

Cross-functional collaboration

Training & coaching

Stakeholder management

Education

Bachelor's degree in IS/CS/Business/Leadership

Master's degree preferred

Tools

Power BI

Microsoft 365

Job description

Employment

Director of Tech Adoption & Data Enablement

Organization

Penn-Mar Human Services

Type

Full-Time

Salary

$110,000 to $130,000

/ Yearly

Four-day Week

No

Why Join Penn-Mar?

At Penn-Mar, technology is more than systems and support; it is a way to strengthen connection, improve decision-making, and expand opportunities for the people we support. This is an opportunity to lead organization‑wide change, strengthen how Penn-Mar uses technology and information, and help build a more digitally capable, data‑informed, and person‑centered organization.

We Offer

• Starting annual salary of $110,000-130,000, depending on experience, skills, and knowledge
• Full benefits package: Medical, dental, vision, HRA, FSA, life insurance, short- and long‑term disability insurance
• 403(b) retirement savings plan
• 17 days of PTO your first year + 12 paid holidays

What You’ll Do – Key Responsibilities

• Drive Technology Adoption & Change
• Lead adoption and change efforts so tools and practices become part of everyday work
• Partner with HR, Learning & Development, Marketing & Communications, supervisors, and operational leaders to build digital and data skills and reinforce responsible use
• Develop practical communication, training, and feedback approaches for team members with varying levels of technology and data proficiency
• Measure adoption and user experience, identify barriers, and adjust approaches, so technology investments produce sustained organizational value
• Lead Data Governance, Analytics & Business Intelligence
• Coordinate data from Penn‑Mar’s business applications into a governed business intelligence platform
• Lead data governance operations, including ownership, stewardship, definitions, data quality, official sources, reporting standards, access, and issue follow-through
• Ensure dashboards and reports are accurate, secure, understandable, and used in leadership and departmental routines
• Work with data owners and subject matter experts to define questions, requirements, KPIs, validation, refresh schedules, and success measures; build data literacy and reduce conflicting or manual reports
• Advance Technology Programs & Transformation
• Guide and coach managers responsible for enterprise applications and enabling technology while preserving their authority over daily delivery
• Connect program priorities to Penn‑Mar’s strategy and mission; identify dependencies, barriers, decisions, and resource needs
• Coordinate technology adoption, data and analytics, applications, enabling technology, automation, and other digital transformation initiatives
• Support the advancement of person-centered enabling technology that promotes independence, choice, safety, connection, and quality of life for the people Penn‑Mar supports
• Manage assigned initiatives, vendors, budgets, resources, risks, timelines, dependencies, and outcome reporting

What We’re Looking For

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; equivalent education, certifications, and experience will be considered
• 8+ years of progressive leadership experience across technology adoption, organizational change, enterprise applications, data and analytics, enabling technology, or digital transformation
• Experience coaching managers, leading cross-functional initiatives, and aligning multiple programs around shared organizational goals
• Experience leading technology adoption, communication, training, workforce enablement, data governance, reporting, analytics, or enterprise data initiatives
• Strong coaching, communication, facilitation, relationship management, project leadership, problem‑solving, prioritization, and follow-through skills
• Ability to explain technology, data, privacy, and security expectations in practical terms for technical and nontechnical audiences

Preferred Qualifications

• Master’s degree in a related field
• Experience in human services, healthcare, education, or the nonprofit sector
• Experience supporting a distributed, hybrid, mobile, or BYOD workforce
• Experience supporting person-centered technology, assistive or enabling technology, digital inclusion, or technology-enabled services
• Familiarity with HIPAA/HITECH, privacy and security requirements, Microsoft 265, cloud platforms, Power BI or comparable analytics platforms, enterprise applications, and project portfolio tools
• Commitment to person-centered services, inclusion, digital access, collaboration, and Penn-Mar’s Mission, Vision, and Values

Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.