Director of Surgical Access and Optimization

Harborview Medical Center; Seattle (WA); On-site; USD 150,000 - 210,000; Full time

Job summary

Harborview Medical Center’s Ambulatory Surgical Division is seeking a Director of Surgical Access and Optimization to drive access, capacity, and throughput improvements across ambulatory clinics, perioperative services, and hospital programs.

You will partner with physicians, nursing, operational, and executive leaders to identify opportunities for service expansion, optimize resource use, and enhance financial performance while ensuring high-quality patient care.

Qualifications

• Requires advanced degree in a health-related field.
• Minimum seven years of progressive leadership experience in healthcare operations, finance, or performance improvement.
• Experience leading multi-stakeholder, cross-functional initiatives.

Responsibilities

• Lead enterprise-wide strategies to improve surgical access, capacity, throughput, and operational performance across ambulatory clinics, perioperative services, and hospital-based programs.
• Direct strategic initiatives to advance growth, optimize resource use, and enhance financial performance.
• Partner with physicians, nursing, operational and executive leaders to identify opportunities for service expansion and operational excellence.
• Oversee surgical scheduling operations and standardization to ensure efficient patient-centered workflows and capacity utilization.
• Develop and execute strategies to improve patient progression through the surgical continuum from referral to recovery.
• Provide advisory support to executive leadership using data-driven insights to drive measurable results.
• Oversee ambulatory business operations including budgeting, labor productivity, revenue cycle monitoring, and analytics.
• Lead initiatives to improve revenue integrity, reimbursement, charge capture, denial prevention, and overall contribution margin while maintaining quality and access.
• Develop and use dashboards, predictive analytics, and financial models to support capacity planning and informed decision-making.
• Foster collaboration and continuous improvement across enterprise teams.

Skills

Strategic leadership

Healthcare operations

Performance improvement

Cross-functional collaboration

Data-driven decision making

Education

Master's in Healthcare Administration / MBA / MPH / related field

Job description

Harborview Medical Center’s Ambulatory Surgical Division has an outstanding opportunity for a Director of Surgical Access and Optimization.

WORK SCHEDULE

• 100% FTE
• Days

PRIMARY JOB RESPONSIBILITIES

• Lead enterprise-wide strategies to improve surgical access, capacity, throughput, and operational performance across ambulatory clinics, perioperative services, and hospital-based surgical programs
• Direct a portfolio of strategic initiatives that advance surgical growth, optimize resource utilization, improve patient access, and enhance financial performance
• Partner with physician, nursing, operational, and executive leaders to identify and implement opportunities for service expansion, market growth, and operational excellence
• Oversee surgical scheduling operations and standardization efforts to ensure efficient, patient-centered workflows and optimal utilization of clinic and operating room capacity
• Develop and execute strategies that improve patient progression through the surgical continuum, from referral and consultation through surgery and recovery
• Serve as a strategic advisor to executive leadership by translating operational, financial, and performance data into actionable recommendations and measurable results
• Provide oversight of ambulatory business operations, including budgeting, financial performance, labor productivity, revenue cycle monitoring, and operational analytics
• Lead initiatives to improve revenue integrity, reimbursement, charge capture, denial prevention, and overall contribution margin while maintaining quality and access
• Direct the development and use of performance dashboards, predictive analytics, and financial models to support data-driven decision-making and long-term capacity planning
• Foster a culture of collaboration, accountability, innovation, and continuous improvement by leading cross-functional teams and enterprise performance improvement efforts

REQUIREMENTS

• Masters in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), Nursing, or a related field
• Seven years of progressively responsible leadership experience in healthcare operations, healthcare finance, business operations, performance improvement, consulting, or project management.
• Demonstrated experience leading complex, cross-functional initiatives involving multiple stakeholders.
• Experience using operational and financial data to drive organizational decision-making.
• Experience developing business cases, budgets, financial analyses, or operational performance metrics.
• Experience working collaboratively with physicians and administrative leaders.

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.