Director of Supported Living

Toledo Community Foundation; Toledo (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Luther Home of Mercy seeks a qualified leader to supervise the Supported Living Department and staff, ensuring high-quality care and strict adherence to policies and regulations. The role includes oversight of admissions, documentation, training, and daily operations to support individuals with developmental disabilities.

You will be responsible for incident management, HR collaboration, budgeting, and building partnerships with families, providers, and regulatory agencies, while upholding

Qualifications

• Bachelor's degree in a related field.
• 5+ years of management, care, supervision, or training for individuals with developmental disabilities.
• Experience in community-based waiver settings preferred.
• Working knowledge of state and federal regulatory requirements preferred.
• Willingness to work flexible hours and on-call as needed.
• Valid driver's license and auto insurance required.

Responsibilities

• Lead and supervise the Supported Living Department and staff.
• Oversee client services, admissions, documentation, training, and daily operations.
• Ensure services meet company policies, client needs, and state/federal regulations.
• Manage incidents, investigations, compliance, and corrective action plans.
• Work with HR on hiring, employee performance, and staffing needs.
• Monitor department budgets and financial responsibilities.
• Maintain relationships with families, providers, regulatory agencies, and community partners.
• Promote Luther Home of Mercy's mission, values, and client rights and confidentiality.
• Oversee unusual incident protocols, follow-up, UI log analysis, and annual summaries.

Skills

Leadership

Supervision

Regulatory compliance

Incident management

Staff development

Education

Bachelor's degree in related field

Job description

Luther Home of Mercy

This role is responsible for overall supervision, leadership, and operational support of the Supported Living Department, ensuring high-quality care, compliance and staff development.

Summary of Responsibilities

• Lead and supervise the Supported Living Department and staff
• Oversee client services, admissions, documentation, training, and daily operations.
• Ensure services meet company policies, client needs, and state/federal regulations.
• Manage incidents, investigations, compliance, and corrective action plans.
• Work with HR on hiring, employee performance, and staffing needs.
• Monitor department budgets and financial responsibilities.
• Maintain professional relationships with families, providers, regulatory agencies, and community partners.
• Promote Luther Home of Mercy's mission, values, and commitment to client rights and confidentiality.
• Oversee Unusual and Major Unusual Incident protocols, follow-up, UI log analysis, and annual MUI summaries. Ensures follow-through and cooperation with all investigations.
• Performs all job duties in adherence to state and federal laws and Supported Living policies concerning individuals' rights to privacy, confidentiality of information, and HIPAA Privacy Laws.

Qualifications

• Minimum of five-years of experience in the management, care, supervision, or training for individuals with developmental disabilities is required, with management experience in community-based waiver settings preferred
• Bachelor's degree from an accredited college in a related field
• Working knowledge of State and Federal regulatory requirements preferred
• Willingness to work with flexibility of hours and on-call assignments consistent with Department needs
• Must be capable of resolving disputes, providing leadership in planning, oversight and follow-up
• Must obtain a valid driver's license and carry current automobile and collision insurance