Director of Staff Relations and Development - Council

City of Cleveland, OH; Cleveland (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

The City of Cleveland, Ohio is seeking a Director of Staff Relations and Development to lead human resources services and talent development for the City Council. This on-site role designs and executes strategies to recruit, onboard, train, evaluate staff, and build succession plans while upholding equity and confidentiality across departments.

You will partner with Council leadership to implement policies, manage conflict, and promote a thriving, inclusive workplace through professional

Qualifications

• Bachelor’s degree in human resource management, organizational/leadership development, business, or related field
• Demonstrated experience leading HR programs in diverse workforce settings
• Extensive experience as a HR/talent leader in fast-paced or government/nonprofit sectors
• Commitment to professional development in the workplace
• Excellent interpersonal, teamwork, and collaboration skills
• Exceptional written and verbal communication skills
• Strong organizational skills and attention to detail
• Proficiency with MS Office 365 and database/knowledge management systems
• Certifications in HR or coaching are preferred

Responsibilities

• Oversee recruitment, onboarding, and staff development initiatives
• Design and implement fellowship and internship programs in public service
• Create and maintain HR tools and digital forms/tools
• Enforce employment policies across City Council staff
• Provide 1:1 and group coaching as needed
• Support performance evaluation processes
• Collaborate with City administration and legal departments on HR policies
• Ensure equitable and confidential handling of personnel matters
• Coordinate professional development budgets and policy implementation
• Address staff issues and opportunities as they arise

Skills

Interpersonal skills

Team collaboration

Written and verbal communication

Organizational skills

Confidentiality and discretion

Education

Bachelor’s degree in human resources/organizational development

Tools

MS Office 365

Database/knowledge management systems

Job description

Director of Staff Relations and Development (On-Site)

Purpose

The Director of Staff Relations and Development provides professional human resources services and facilitates talent development. All actions of the Director are designed to promote an equitable, safe, strengths-based and thriving workplace environment and culture.

The primary purpose of the Director is to design and execute strategies to:

• recruit and onboard new employees
• coordinate training and professional development opportunities
• support staff team development
• manage conflict and resolution
• facilitate employee evaluations
• build staff redundancy and succession plans

Qualifications

• Bachelor’s degree in human resource management, organizational/leadership development, business, or related field
• A minimum of ten years of experience serving as a human resources/talent leader in public, private or nonprofit sectors with experience in fast-paced, government or high profile organization/company
• Demonstrated experience implementing human resources programs for diverse workforce settings and commitment to professional development in the workplace
• Exceptional interpersonal, teamwork, and collaboration skills
• Exceptional written and verbal communication skills
• Exceptional organizational skills and attention to detail
• Proficiency with MS Office 365 and database/knowledge management systems
• Preferred candidate will hold certifications from nationally recognized human resources and/or coaching organizations and/or other relevant professional certifications in leadership, human resources and/or management

People

The Director will serve as a member of City Council staff’s leadership team and will be available to assist all Council employees with human resources services.

While interfacing with the Administration’s Department of Human Resources, the Director will facilitate adherence to policies and procedures with confidentiality and discretion. The Director will work collaboratively with the Departments of Law and Human Resources to educate all staff on local, state and federal employment laws and policies.

Decisions

All personnel decisions will be made with Council Senior Staff Leadership and with the participation of Cleveland City Council leadership. The Director will make recommendations and decisions in the best interest of the mission and purpose of Cleveland City Council. The Director will follow all applicable laws and regulations.

Performance

The Director will have a variety of scheduled responsibilities and remain flexible to address staff issues and opportunities as they arise. The following is a list of expectations which will adjust over time.

• Work with Special Counsel to evaluate and revise all human resources documents and forms including, but not limited to, the Employee Handbook
• Create and maintain a Human Resources Share Point or other centralized site for all digital human resources forms/tools and professional development activities
• Work with Council Staff Leadership to enforce organizational employment policies daily
• Design and lead the implementation of fellowship and internship and opportunities to promote public service across a broad set of disciplines embedded in the legislative role of Cleveland City Council
• Promote benefits awareness annually in partnership with the City Administration
• Develop and implement a formal professional development policy and budget for all City Council members and staff
• Research relevant professional development tools and deploy
• Identify and/or design opportunities for public service leadership development and execute leadership development opportunities for all staff
• Maintain staff position descriptions
• Create evaluation process/tools and lead quarterly/annual performance evaluation process
• Serve as an internal resource for staff and referral source for employee assistance programs and alternative community resources
• Research and create staff relations activities and programs to promote an inclusive and equitable workplace
• Provide 1:1 and small group coaching to staff, as needed
• Other duties as assigned to support the mission of Cleveland City Council
• Evening and weekend work may be required to support City Council operations

As the elected legislative branch of the City of Cleveland, Cleveland City Council’s constitutional and operational purpose is defined by its core duties: enacting local laws (ordinances), approving the city budget, monitoring city departments, and acting as a check on executive power to improve the quality of life for all residents.

https://www.clevelandohio.gov/city-hall/departments/human-resources/total-rewards