Director of Human Resources

NC Community Colleges; Shelby (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Cleveland Community College seeks a Director of Human Resources to lead all personnel functions, including recruitment, onboarding, performance management, and compliance.

The role ensures adherence to state and federal regulations (EEO, FLSA, ADA, FMLA, FERPA) and oversees HRIS use and payroll changes; collaborates with college leadership to develop policies and train staff.

Qualifications

• Bachelor’s degree in Human Resources or related field from a regionally accredited institution.
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Responsibilities

• Lead all personnel functions for Cleveland Community College.
• Oversee recruitment, selection, hiring, orientation, and evaluation of full-time employees.
• Administers annual open enrollment for Section 125 cafeteria benefit plans; ensures regulatory compliance.
• Ensure compliance with federal and state policies including EEO, FLSA, ERISA, ADA, and FMLA.
• Oversee HRIS usage to optimize data workflows, tracking, and reporting.
• Maintain job descriptions and support job analysis and design.
• Coordinate annual performance evaluations and administer performance management.
• Process leave and claims documentation including FMLA and workers’ compensation.
• Manage General Ledger coding and salary changes for employees.
• Promote employee relations and conduct workplace investigations.
• Complete IPEDS and other reports using Colleague and Excel.
• Oversee benefits and wellness programs including annual enrollment and on-site clinics.
• Collaborate with leaders to plan organizational development.
• Participate in professional development and committees.

Skills

Team collaboration

MS Office proficiency

Excellent communication

HR information systems

Customer service

Education

Bachelor's degree in Human Resources

Master’s degree in HR

Tools

HRIS

Colleague

Excel

Job description

40 hours per week, 8 to 4 pm, Monday through Friday

Employment Type

12 month Permanent Full-time

Minimum Qualifications

• Bachelor’s degree in Human Resources or closely related field from a regionally accredited institution.
• Minimum of five to seven years of progressive, professional-level Human Resources experience.
• Demonstrated knowledge of employment laws and regulations.
• Experience with HR systems and compliance administration.

Skills and Abilities

• Ability to work effectively and collegially with others.
• Skill in the use of computers and commitment to the use of technology.
• Experience with current version of MS Office or similar programs
• Excellent oral and written communication skills
• Provide exceptional customer service with people internally and externally to the institution.
• Familiarity with and appreciation for the mission of a comprehensive community college.
• Effectiveness in the following College organizational competencies:

• -Translating College purpose, values, and vision into organizational action
• -Collaborating and facilitating
• -Creating and innovating
• -Anticipating and responding to change
• -Providing vision and leadership

• Flexible and adapts to change
• Ability to multi-task with multiple departments and activities of others.

Preferred Qualifications

• Prior Human Resources leadership experience in higher education, preferable within a community college environment.
• Master’s degree in human resources or closely related field from a regionally accredited institution.
• Hands-on experience working with HR enterprise systems (e.g., Colleague) and compliance administration including Staff information, Affordable Care Act, and IPEDS reporting.

Position Description

The Director of Human Resources reports to the Chief of Staff and leads all personnel functions for Cleveland Community College. The Director oversees the recruitment, selection, hiring, orientation, and evaluation of full-time employees; administers annual open enrollment for Section 125 cafeteria benefit plans; and ensures compliance with State Board of Community Colleges policies and with local, state, and federal regulations, including EEO , FLSA , ERISA , ADA , and FMLA . The Director also oversees employee conduct matters and serves as the College’s Deputy Title IX Coordinator.

The Director collaborates with College leadership and departments to coordinate organizational development efforts. This includes helping develop HR-related policies and procedures, supporting change management during organizational transitions, and helping plan employee and manager training that aligns with the College’s goals and the needs of each area. The Director works with internal staff, outside consultants, and training providers to support initiatives that build employee skills, improve efficiency, and strengthen leadership across the College.

• Develop, recommend, and maintain College personnel policies and procedures in compliance with federal and state employment regulations.
• Ensure alignment with Title IX, the Family Educational Rights and Privacy Act ( FERPA ), and Equal Employment Opportunity ( EEO ) guidelines.
• Supervise the utilization of the campus Human Resources Information System ( HRIS ) to optimize data workflows, tracking, and compliance reporting.
• Maintain current job descriptions and assist with job analysis and design.
• Manage all recruitment and hiring procedures, including job postings, vacancies, applicants, interviews, and reference and criminal background check for all positions.
• Design and implement a comprehensive onboarding program for new employees.
• Maintain personnel files for all active full-time employees and serve as ERP Data Owner for HR.
• Coordinate the annual performance evaluation process and administer the performance management system.
• Process leave and claims documentation, including FMLA , disability, voluntary shared leave, and Workers’ Compensation.
• Process General Ledger coding and salary changes for employees.
• Promote effective employee relations through clear communication and knowledge of employee rights, and conduct workplace investigations related to employee misconduct.
• Complete IPEDS , Staff Information, and other required reports on time using Colleague, Microsoft Excel, or other software.
• Oversee comprehensive employee benefit and wellness programs that include annual open enrollment and annual onsite immunization and vaccine clinics.
• Collaborate with College leadership and departments to identify, lead, and coordinate organizational development opportunities for employees.
• Participate in professional development and serve on committees as required.
• Perform other related duties as assigned.

Contact: Courtney McCurry , Human Resources Coordinator