Director of Social Work - Hospice

Good Samaritan Hospice; Roanoke (VA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

PTO 21 days

Medical coverage through ICHRA

Mileage reimbursement

Company-paid Life Insurance

Long-Term Disability Insurance

401(k) with company match

Education Assistance

Job summary

Good Samaritan Hospice seeks a Director of Social Work to lead a skilled team delivering compassionate psychosocial care across our service area. You will provide clinical supervision, manage performance, and guide program development to ensure timely, patient-centered plans and strong interdisciplinary collaboration.

You will recruit and mentor staff, oversee quality initiatives, and ensure compliance with Medicare, Virginia licensure, and agency policy.

Qualifications

• MSW degree from CSWE-accredited program.
• Virginia LCSW license preferred.
• Minimum 5 years healthcare social work, hospice/palliative care preferred.
• At least 3 years supervisory/management experience.
• Strong understanding of end-of-life care, grief, and advance care planning.
• Ability to motivate, mentor, supervise, and develop staff.
• Strong clinical judgment and problem-solving skills.
• Excellent written and verbal communication.
• Calm under pressure with strong organizational skills.
• Experience with EMR and standard computer applications.
• Ability to work independently and across interdisciplinary teams.
• Current Virginia driver’s license.

Responsibilities

• Provide leadership, clinical supervision, mentorship, and performance management for the hospice social work and counseling team.
• Oversee quality and delivery of psychosocial services with timely, patient-centered plans of care.
• Recruit, orient, develop, and evaluate social work staff and support professional growth.
• Coordinate staffing, caseloads, coverage, and continuity of care across the service area.
• Ensure 24/7 on-call counselor coverage and supervise on-call staff.
• Collaborate with Interdisciplinary Group, Nursing, Spiritual Care, and clinical leaders.
• Represent Social Work at leadership level and participate in committees.
• Lead QAPI initiatives including chart audits and performance improvement projects.
• Ensure practices comply with regulatory requirements and Virginia licensure.
• Develop policies and programs supporting high-quality social work services.
• Build relationships with healthcare organizations and community partners in Southwest Virginia.
• Facilitate education, team development, and department meetings.
• Respond to concerns and provide direct social work support when needed.
• Participate in Administrator on Call rotation.

Skills

Leadership

Supervisory experience

Interdisciplinary collaboration

Clinical judgment

Communication skills

Organizational skills

EMR experience

Driver's license

Education

MSW CSWE-accredited

LCSW license in Virginia (preferred)

Tools

Electronic Medical Records (EMR)

Job description

About this position

Make a difference when it matters most

At Good Samaritan Hospice, we consider it a sacred honor to walk with individuals and families through the end-of-life and grief journey. We are seeking a compassionate, strategic, and experienced leader to join our hospice team as the Director of Social Work .

In this role, you will lead and mentor a dedicated team of hospice social workers while providing clinical and administrative oversight of social work services across our service area. You will help ensure that patients and families receive exceptional psychosocial support, while also creating an environment where social workers can grow, thrive, and provide meaningful, patient-centered care.

If you are looking for a leadership role where your clinical expertise, mentorship, and vision can make a lasting impact on patients, families, and an entire team, this may be the perfect fit.

Why you will love working at Good Sam

• Your work has deep meaning. You will help shape the care and support provided to patients and families during some of life’s most vulnerable and meaningful moments.
• You will lead a team that makes a difference. Mentor, support, and develop compassionate social workers and counselors who share a commitment to exceptional hospice care.
• Your clinical expertise is valued. You will have the opportunity to influence clinical practice, quality initiatives, and the future of social work services at Good Sam.
• You will have a voice at the leadership table. Collaborate with nursing, spiritual care, interdisciplinary teams, and organizational leaders to improve patient and family experiences.
• You will help build something meaningful. Lead program development, community partnerships, professional growth, and initiatives that strengthen the social work department and the care we provide.

What you will do as the Director of Social Work

• Provide leadership, clinical supervision, mentorship, and performance management for the hospice social work and counseling team.
• Oversee the quality and delivery of psychosocial services, ensuring assessments, interventions, and individualized plans of care are timely, appropriate, and patient-centered.
• Recruit, orient, develop, and evaluate social work staff while supporting professional growth and maintaining high standards of clinical practice.
• Coordinate staffing, caseload assignments, coverage, and continuity of care across the hospice service area.
• Ensure appropriate 24/7 on-call counselor coverage and provide ongoing supervision and support to on-call staff.
• Collaborate closely with the Interdisciplinary Group, Nursing, Spiritual Care, and other clinical leaders to address complex patient and family needs.
• Represent Social Work at the leadership level and participate in organizational committees, meetings, and interdisciplinary initiatives.
• Lead and support Quality Assessment and Performance Improvement (QAPI) initiatives, including chart audits, identifying trends, and developing performance improvement projects.
• Ensure departmental practices remain consistent with applicable regulatory requirements, Medicare Conditions of Participation, Virginia licensure requirements, agency policies, and professional ethics.
• Develop, review, and implement policies, procedures, and programs that support high-quality social work services.
• Build and maintain relationships with healthcare organizations, community partners, and local resources throughout Southwest Virginia.
• Facilitate ongoing education, team development, and department meetings to promote professional growth and strong clinical practice.
• Respond to patient, family, staff, and community concerns related to social work services and help identify appropriate solutions.
• Provide direct social work support when needed due to staffing needs, complex cases, or other circumstances.
• Participate in Administrator on Call responsibilities on a rotational basis.
• Support Good Samaritan’s mission, values, and commitment to compassionate, patient- and family-centered care.

What we are looking for

• Master’s Degree in Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE).
• Current license as a Licensed Clinical Social Worker (LCSW) in the Commonwealth of Virginia (preferred)
• Minimum of 5 years of healthcare social work experience, with hospice or palliative care experience strongly preferred.
• At least 3 years of supervisory or management experience, preferably in hospice, healthcare, or a related setting.
• Strong understanding of end-of-life care, grief and loss, advance care planning, psychosocial assessment, and counseling interventions.
• Proven ability to motivate, mentor, supervise, and develop social workers while fostering a positive and collaborative team environment.
• Strong clinical judgment, critical thinking, decision-making, and problem-solving skills.
• Excellent written, verbal, interpersonal, and communication skills.
• Ability to remain calm, focused, and effective in high-pressure or emotionally complex situations.
• Strong organizational skills with the ability to prioritize multiple responsibilities and departmental needs.
• Experience with electronic medical records and standard computer applications.
• Ability to work independently while collaborating effectively across interdisciplinary teams.
• Current Virginia driver’s license and a driving record that meets Good Samaritan requirements.

Schedule & Compensation

Schedule: Full-time leadership position with a primarily Monday–Friday schedule. The Director must maintain flexibility to respond to departmental needs, participate in occasional evening or weekend activities, and serve in the Administrator on Call rotation as scheduled.

Benefits: 21 days of Paid Time Off (PTO) in your first year, Up to 100% paid medical coverage through our ICHRA model, offering multiple health plan options, $0.65 per mile mileage reimbursement, Company-paid Life Insurance and Long-Term Disability Insurance, 401(k) Retirement Plan with company match (100% match on the first 3% you contribute 50% match on the next 1%), Education Assistance to support your professional growth, and so much more!

Education Assistance to support your professional growth, and so much more!

Find your purpose here

At Good Samaritan Hospice, we believe compassionate care extends beyond medicine, it means listening, advocating, educating, and walking beside patients and families through every step of their journey.

If you're looking for a career where your compassion, expertise, and heart for service can truly make a difference, we invite you to join our team.