Hospice Social Work Director & Team Leader

Good Samaritan Hospice, Inc.; Roanoke, Northern (VA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO: 21 days first year

Medical coverage (ICHRA) up to 100%

Mileage reimbursement $0.65 per mile

Life Insurance and Long-Term Disabled

401(k) Retirement Plan with company 3%

Education Assistance

and so much more!

Job summary

Good Samaritan Hospice, Inc. seeks a proactive Director of Social Work to lead the social work and counseling team, oversee clinical and administrative operations, and ensure patient-centered psychosocial care across the service area in Southwest Virginia.

The role demands strong supervision, strategic oversight, and collaboration with interdisciplinary teams to advance quality, compliance, and professional growth within the department.

Qualifications

• MSW from CSWE-accredited program.
• Virginia LCSW license (preferred).
• Minimum 5 years healthcare social work experience, hospice or palliative care preferred.
• At least 3 years supervisory or management experience.
• Strong understanding of end-of-life care, grief and loss, advance care planning, psychosocial assessment, and counseling interventions.
• Experience with electronic medical records and standard computer applications.

Responsibilities

• Provide leadership, clinical supervision, mentorship, and performance management for the hospice social work and counseling team.
• Oversee the quality and delivery of psychosocial services, ensuring assessments, interventions, and individualized plans of care are timely, appropriate, and patient-centered.
• Recruit, orient, develop, and evaluate social work staff while supporting professional growth and maintaining high standards of clinical practice.
• Coordinate staffing, caseload assignments, coverage, and continuity of care across the hospice service area.
• Ensure appropriate 24/7 on-call counselor coverage and provide ongoing supervision and support to on-call staff.
• Collaborate closely with the Interdisciplinary Group, Nursing, Spiritual Care, and other clinical leaders to address complex patient and family needs.
• Represent Social Work at the leadership level and participate in organizational committees, meetings, and interdisciplinary initiatives.
• Lead and support Quality Assessment and Performance Improvement (QAPI) initiatives, including chart audits, identifying trends, and developing performance improvement projects.
• Ensure departmental practices remain consistent with applicable regulatory requirements, Medicare Conditions of Participation, Virginia licensure requirements, agency policies, and professional ethics.
• Develop, review, and implement policies, procedures, and programs that support high-quality social work services.
• Build and maintain relationships with healthcare organizations, community partners, and local resources throughout Southwest Virginia.
• Facilitate ongoing education, team development, and department meetings to promote professional growth and strong clinical practice.
• Respond to patient, family, staff, and community concerns related to social work services and help identify appropriate solutions.
• Provide direct social work support when needed due to staffing needs, complex cases, or other circumstances.
• Participate in Administrator on Call responsibilities on a rotational basis.
• Support Good Samaritan’s mission, values, and commitment to compassionate, patient- and family-centered care.

Skills

Leadership

Mentoring

Strategic thinking

Communication

Team development

Education

Master’s Degree in Social Work (MSW)

Virginia LCSW license (preferred)

Tools

Electronic Medical Records

Job description

Good Samaritan Hospice, Inc. seeks a proactive Director of Social Work to lead the social work and counseling team, oversee clinical and administrative operations, and ensure patient-centered psychosocial care across the service area in Southwest Virginia.

The role demands strong supervision, strategic oversight, and collaboration with interdisciplinary teams to advance quality, compliance, and professional growth within the department.