Director of Social Work - Hospice

Good Samaritan Hospice, Inc.; Roanoke, Northern (VA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO: 21 days first year

Medical coverage (ICHRA) up to 100%

Mileage reimbursement $0.65 per mile

Life Insurance and Long-Term Disabled

401(k) Retirement Plan with company 3%

Education Assistance

and so much more!

Job summary

Good Samaritan Hospice, Inc. seeks a proactive Director of Social Work to lead the social work and counseling team, oversee clinical and administrative operations, and ensure patient-centered psychosocial care across the service area in Southwest Virginia.

The role demands strong supervision, strategic oversight, and collaboration with interdisciplinary teams to advance quality, compliance, and professional growth within the department.

Qualifications

• MSW from CSWE-accredited program.
• Virginia LCSW license (preferred).
• Minimum 5 years healthcare social work experience, hospice or palliative care preferred.
• At least 3 years supervisory or management experience.
• Strong understanding of end-of-life care, grief and loss, advance care planning, psychosocial assessment, and counseling interventions.
• Experience with electronic medical records and standard computer applications.

Responsibilities

• Provide leadership, clinical supervision, mentorship, and performance management for the hospice social work and counseling team.
• Oversee the quality and delivery of psychosocial services, ensuring assessments, interventions, and individualized plans of care are timely, appropriate, and patient-centered.
• Recruit, orient, develop, and evaluate social work staff while supporting professional growth and maintaining high standards of clinical practice.
• Coordinate staffing, caseload assignments, coverage, and continuity of care across the hospice service area.
• Ensure appropriate 24/7 on-call counselor coverage and provide ongoing supervision and support to on-call staff.
• Collaborate closely with the Interdisciplinary Group, Nursing, Spiritual Care, and other clinical leaders to address complex patient and family needs.
• Represent Social Work at the leadership level and participate in organizational committees, meetings, and interdisciplinary initiatives.
• Lead and support Quality Assessment and Performance Improvement (QAPI) initiatives, including chart audits, identifying trends, and developing performance improvement projects.
• Ensure departmental practices remain consistent with applicable regulatory requirements, Medicare Conditions of Participation, Virginia licensure requirements, agency policies, and professional ethics.
• Develop, review, and implement policies, procedures, and programs that support high-quality social work services.
• Build and maintain relationships with healthcare organizations, community partners, and local resources throughout Southwest Virginia.
• Facilitate ongoing education, team development, and department meetings to promote professional growth and strong clinical practice.
• Respond to patient, family, staff, and community concerns related to social work services and help identify appropriate solutions.
• Provide direct social work support when needed due to staffing needs, complex cases, or other circumstances.
• Participate in Administrator on Call responsibilities on a rotational basis.
• Support Good Samaritan’s mission, values, and commitment to compassionate, patient- and family-centered care.

Skills

Leadership

Mentoring

Strategic thinking

Communication

Team development

Education

Master’s Degree in Social Work (MSW)

Virginia LCSW license (preferred)

Tools

Electronic Medical Records

Job description

At Good Samaritan Hospice, we consider it a sacred honor to walk with individuals and families through the end-of-life and grief journey. We are seeking a compassionate, strategic, and experienced leader to join our hospice team as the Director of Social Work .

In this role, you will lead and mentor a dedicated team of hospice social workers while providing clinical and administrative oversight of social work services across our service area. You will help ensure that patients and families receive exceptional psychosocial support, while also creating an environment where social workers can grow, thrive, and provide meaningful, patient-centered care.

If you are looking for a leadership role where your clinical expertise, mentorship, and vision can make a lasting impact on patients, families, and an entire team, this may be the perfect fit.

Why you will love working at Good Sam

• Your work has deep meaning. You will help shape the care and support provided to patients and families during some of life’s most vulnerable and meaningful moments.
• You will lead a team that makes a difference. Mentor, support, and develop compassionate social workers and counselors who share a commitment to exceptional hospice care.
• Your clinical expertise is valued. You will have the opportunity to influence clinical practice, quality initiatives, and the future of social work services at Good Sam.
• You will have a voice at the leadership table. Collaborate with nursing, spiritual care, interdisciplinary teams, and organizational leaders to improve patient and family experiences.
• You will help build something meaningful. Lead program development, community partnerships, professional growth, and initiatives that strengthen the social work department and the care we provide.

What you will do as the Director of Social Work

• Provide leadership, clinical supervision, mentorship, and performance management for the hospice social work and counseling team.
• Oversee the quality and delivery of psychosocial services, ensuring assessments, interventions, and individualized plans of care are timely, appropriate, and patient-centered.
• Recruit, orient, develop, and evaluate social work staff while supporting professional growth and maintaining high standards of clinical practice.
• Coordinate staffing, caseload assignments, coverage, and continuity of care across the hospice service area.
• Ensure appropriate 24/7 on-call counselor coverage and provide ongoing supervision and support to on-call staff.
• Collaborate closely with the Interdisciplinary Group, Nursing, Spiritual Care, and other clinical leaders to address complex patient and family needs.
• Represent Social Work at the leadership level and participate in organizational committees, meetings, and interdisciplinary initiatives.
• Lead and support Quality Assessment and Performance Improvement (QAPI) initiatives, including chart audits, identifying trends, and developing performance improvement projects.
• Ensure departmental practices remain consistent with applicable regulatory requirements, Medicare Conditions of Participation, Virginia licensure requirements, agency policies, and professional ethics.
• Develop, review, and implement policies, procedures, and programs that support high-quality social work services.
• Build and maintain relationships with healthcare organizations, community partners, and local resources throughout Southwest Virginia.
• Facilitate ongoing education, team development, and department meetings to promote professional growth and strong clinical practice.
• Respond to patient, family, staff, and community concerns related to social work services and help identify appropriate solutions.
• Provide direct social work support when needed due to staffing needs, complex cases, or other circumstances.
• Participate in Administrator on Call responsibilities on a rotational basis.
• Support Good Samaritan’s mission, values, and commitment to compassionate, patient- and family-centered care.

What we are looking for

• Master’s Degree in Social Work (MSW) from a program accredited by the Council on Social Work Education (CSWE).
• Current license as a Licensed Clinical Social Worker (LCSW) in the Commonwealth of Virginia (preferred)
• Minimum of 5 years of healthcare social work experience, with hospice or palliative care experience strongly preferred.
• At least 3 years of supervisory or management experience, preferably in hospice, healthcare, or a related setting.
• Strong understanding of end-of-life care, grief and loss, advance care planning, psychosocial assessment, and counseling interventions.
• Proven ability to motivate, mentor, supervise, and develop social workers while fostering a positive and collaborative team environment.
• Strong clinical judgment, critical thinking, decision-making, and problem-solving skills.
• Excellent written, verbal, interpersonal, and communication skills.
• Ability to remain calm, focused, and effective in high-pressure or emotionally complex situations.
• Strong organizational skills with the ability to prioritize multiple responsibilities and departmental needs.
• Experience with electronic medical records and standard computer applications.
• Ability to work independently while collaborating effectively across interdisciplinary teams.
• Current Virginia driver’s license and a driving record that meets Good Samaritan requirements.

Schedule & Compensation

Schedule: Full-time leadership position with a primarily Monday–Friday schedule. The Director must maintain flexibility to respond to departmental needs, participate in occasional evening or weekend activities, and serve in the Administrator on Call rotation as scheduled.

Benefits:

• 21 days of Paid Time Off (PTO) in your first year
• Up to 100% paid medical coverage through our ICHRA model, offering multiple health plan options
• $0.65 per mile mileage reimbursement
• Company-paid Life Insurance and Long-Term Disability Insurance
• 401(k) Retirement Plan with company match (100% match on the first 3% you contribute 50% match on the next 1%)
• Education Assistance to support your professional growth
• and so much more!

Find your purpose here

At Good Samaritan Hospice, we believe compassionate care extends beyond medicine, it means listening, advocating, educating, and walking beside patients and families through every step of their journey.

If you're looking for a career where your compassion, expertise, and heart for service can truly make a difference, we invite you to join our team.