Director of Social Services - Shelter & Homeless Programs

Care For the Homeless; New York (NY); Presencial; USD 75.000 - 80.000; Jornada completa

Descripción de la vacante

Care for the Homeless seeks a Director of Social Services to lead services for chronically mentally ill homeless women under DHS contract in New York City. The role requires supervising social services staff, overseeing case management, ensuring contract compliance, and acting as the main DHS liaison.

The Director will coordinate with HR, ensure timely client services, conduct reviews, and drive corrective actions while guiding residents toward supportive housing or independent living.

Formación

• 3–7 years’ successful experience in homeless services and supervising clinical staff.
• Master’s degree as specified (MSW or equivalent).

Responsabilidades

• Provide ongoing supervision to the Social Services staff.
• Supervise the Case Management Services for all clients.
• Provide coverage for cases if requested by the Director.
• Respond to DHS inquiries and serve as primary program liaison to DHS.
• Ensure program adherence to DHS policies and contractual obligations.
• Monitor cases to ensure timely client services and conduct audits with corrective action plans.
• Train Case Management staff in strategies for engaging service resistant clients.
• Maintain communication with staff and ensure compliance with HR policies.

Conocimientos

Communication

Leadership

Homeless experience

Staff supervision

Educación

MSW / Mental Health Counselor / Non-Profit Admin

Herramientas

Microsoft Office

Descripción del empleo

Care for the Homeless seeks a Director of Social Services to lead services for chronically mentally ill homeless women under DHS contract in New York City. The role requires supervising social services staff, overseeing case management, ensuring contract compliance, and acting as the main DHS liaison.

The Director will coordinate with HR, ensure timely client services, conduct reviews, and drive corrective actions while guiding residents toward supportive housing or independent living.