Director of Social Services

Encore HCS; Wilmington (DE); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Health/dental/vision insurance

Retirement plan options

Paid time off and holidays

Continuing education opportunities

Job summary

Encore of Wilmington seeks a Director of Social Services to lead the social services team in our skilled nursing facility, ensuring resident well‑being and program oversight.

You will supervise staff, assess resident needs, and develop care plans within regulatory requirements, while coordinating with the interdisciplinary care team and families to maintain high standards of care.

Qualifications

• Bachelor's or master's degree in social work is required.
• Current state licensure as an LSW or higher is required.
• Minimum 3 years of social services experience, including 2+ years in LTC/STR.

Responsibilities

• Oversee the Social Services department and ensure regulatory compliance.
• Supervise Social Services staff and provide guidance.
• Assess residents and develop care plans addressing physical, emotional, and social needs.
• Implement therapeutic programs and interventions for residents.
• Collaborate with the interdisciplinary team for person-centered care.
• Advocate for residents' rights and coordinate with families.
• Maintain accurate EMR/documentation and regulatory records.
• Provide crisis intervention and support for residents and families.
• Participate in care planning and interdisciplinary meetings.

Skills

Communication skills

Leadership

EMR proficiency

Interdisciplinary teamwork

Education

Bachelor's or Master's in Social Work

LCSW or higher licensure

Tools

EMR systems

Job description

About Us:
At Encore of Wilmington, we are committed to providing exceptional care and services in a supportive and compassionate environment. Our skilled nursing facility offers residents high-quality care, including long-term care and short-term rehabilitation services. We are currently seeking an experienced and dedicated Director of Social Services to lead our social services team and ensure the well-being of our residents.

Position Summary:
The Director of Social Services will oversee and manage the social services department within our Skilled Nursing Facility. This is a leadership position responsible for developing, implementing, and supervising social service programs for our long-term care and short-term rehabilitation residents.

Responsibilities:

• Manage all aspects of the Social Services department, ensuring compliance with federal, state, and local regulations.

• Supervise, guide, and support Social Services staff to maintain high standards of care.

• Conduct assessments and develop care plans to address residents' physical, emotional, and social needs.

• Implement therapeutic programs and interventions for residents.

• Collaborate with the interdisciplinary care team to provide person-centered care to residents.

• Advocate for residents' rights and serve as a liaison between residents, families, and staff.

• Ensure accurate documentation and maintain records according to regulatory standards.

• Provide crisis intervention, counseling, and support for residents and their families.

• Participate in care conferences and interdisciplinary meetings related to resident care.

Qualifications:

• Bachelor's or master's degree in social work.

• Current state licensure as a Licensed Social Worker (LSW) or higher.

• Minimum of 3 years of experience in social services, including at least 2 years in a long-term care (LTC) or short-term rehabilitation (STR) setting.

• Strong knowledge of regulations governing skilled nursing, LTC, and rehab services.

• Excellent communication, organizational, and leadership skills.

• Compassionate, patient-centered approach to care.

• Ability to work independently and as part of an interdisciplinary team.

• Proficiency in electronic medical records (EMR) and documentation systems.

Benefits:

• Competitive salary and benefits package.

• Health, dental, and vision insurance.

• Retirement plan options.

• Paid time off and holidays.

• Opportunities for continuing education and professional development.