Director of Social Services

Services for the UnderServed; New York (NY); Sur place; USD 70 000 - 75 000; Plein temps

Résumé du poste

Services for the UnderServed (S:US) seeks an experienced Director of Social Services to lead social service operations at Echo Place Bronx shelter. This senior role requires coordinating clinical services, supervising a multidisciplinary team, and ensuring compliance with NYC DHS and NYS rules.

They will oversee admissions, caseloads, housing and employment referrals, and comprehensive planning for residents' well-being. Weekend/evening hours and leadership in a DHS-funded setting are essential.

Qualifications

• Master’s degree in the human services field is required.
• Two to five years of supervisory experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.
• A work schedule that includes some weekend and evening hours will be required.
• English/Spanish speaking preferred.
• Social Work degree preferred.
• NYS Licensure preferred (LMHC, LMSW, LCSW).
• Knowledge and experience in NYC Dept. of Homeless Services contract requirements preferred.

Responsabilités

• Plans, directs and oversees the provision of all clinical services.
• Supervises Senior Service Coordinators, Social Worker, Housing Specialist and Program Nurse.
• Coordinates services, case management, and referrals for job skills training and education.
• Meets weekly with Program Nurse and Psychiatrist to coordinate care.
• Reviews admissions and intake screenings.
• Monitors daily census reports.
• Develops groups, workshops and activities to foster wellness and self-sufficiency.
• Oversees caseloads, housing/job placements, and community referrals.
• Oversees room/dorm inspections for hygiene and ADL skills.
• Responsible for Incident Management and crisis intervention.
• Manages evacuations during emergencies.
• Monitors program effectiveness and reporting to management.
• Maintains linkages with community programs to build referrals.
• Maintains relationships with housing providers and landlords.
• Attends staff meetings and acts as liaison for Care Coordination.
• Ensures Living Plans are updated every 30 days.
• Develops follow-up plans with graduates for up to one year.
• Provides direct services as needed.
• Complies with SUS policies and DHS/NY rules.
• Performs other duties as assigned.

Connaissances

Bilingual English/Spanish

Leadership

Formation

Master’s degree in the human services field

Description du poste

Position Overview

Services for the UnderServed (S:US) is seeking an experienced Director of Social Services to lead the social service operations of a DHS-funded family with children shelter.

This position is located at Echo Place Bronx, NY 10457.

Min: USD $70,000.00/Yr.

Max: USD $75,000.00/Yr.

SCOPE OF ROLE

• ESSENTIAL DUTIES & RESPONSIBILITIES :
• Plans, schedules, organizes, directs, and oversees the provision of all clinical services .
• Provides supervisory oversight and training to the Senior Service Coordinators, Social Worker , Housing Specialist s and Program Nurse s .
• Ensures the collaboration between the Senior Service Coordinators, Social Worker , Housing Specialist s and Program Nurse s around coordination of services/case management, barriers to services, and community-based referrals for job skills training, education, and employment as well as progression/regression of consumer behavior, mental health, chemical dependency, and any other issues that may present barriers to housing, employment, and job skills training .
• Meets weekly with the Program Nurse and Psychiatrist to coordinate the psychiatric and medical care of Shelter Residents .
• Reviews all admissions and intake screenings .
• Monitors daily census reports .
• Develop groups, workshops, and recreational activities that will foster consumer self-sufficiency and self-determination, recovery, relapse prevention, daily living skills, socialization skills, and overall wellness.
• Monitors and oversees the assignment of caseloads, group and activity facilitation, housing and job placements, job skills training placements, and referrals for community based social services .
• Monitors and oversees the results of room/dorm visits/inspections to assess consumer personal hygiene, room cleanliness, and overall, ADL skills .
• Responsible for Incident Management, crisis intervention, and all related documentation .
• Assists in overseeing and managing building evacuation during fire drills and building emergencies .
• Monitors program effectiveness, compliance and consumer outcomes, including but not limited to, productivity standards, reporting to management and funding sources .
• Monitors the establishment and maintenance of linkages with community-based job skills training and education programs in order to build a referral base for consumers to secure job skills training and education .
• Monitors the establishment and maintenance of linkages with mental health, primary health care, and substance abuse service providers.
• Monitors the establishment of linkages and maintenance of solid working relationships with supportive housing providers, real estate brokers, managing agents, and landlords as a resource for consumers .
• Attend staff meetings, case conferences, training , and management meetings when needed .
• Acts as primary liaison for Care Coordination team and other departments within facility .
• Monitors documentation for quality and timely completion; reviews and monitors the development of all Individual Living Plans and ensures they are updated every 30 days .
• Develop plans for follow up with program graduates to monitor status for up to one year with documentation of same .
• Provides direct services as needed and appropriate .
• Complies with and enforces all SUS Employee Policies, Procedures, Protocols, SUS Corporate Compliance Policies, NYC - DHS and NYS Dept. of Social Services Rules, Regulations, and Statutes .
• Performs other duties as assigned.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Master’s degree in the human services field is required .
• Two to five years of supervisory experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations .
• A work schedule that includes some weekend and evening hours will be required .

Preferred Qualifications

PREFERRED QUALIFICATIONS & SKILLS

• English/Spanish speaking preferred
• Social Work degree preferred .
• NYS Licensure preferred (LMHC, LMSW, LCSW) .
• Knowledge and experience in NYC Dept. of Homeless Services contract requirements preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws.

S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-19123

Work Location

In Person