Director of School Operations

POWER CENTER ACADEMY ELEMENTARY SCHOOL; Memphis (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

Gestalt Community Schools is seeking a Director of School Operations to lead the strategy, execution, and continuous improvement of operational systems across the network, ensuring safe, compliant, and efficient environments that support strong academic outcomes.

The role oversees facilities, school operations, enrollment, support services, and vendor management, while guiding cross-functional teams and driving network-wide excellence in a charter school setting.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Experience in charter schools, district, or multi-campus environments.
• 5+ years of school leadership and 5+ years leading complex school operations

Responsibilities

• Lead network-wide facilities strategy and risk management.
• Oversee school operations, safety, nutrition, transportation, and records compliance.
• Drive enrollment strategy, recruitment, and enrollment accountability.
• Manage budgets, dashboards, and vendor performance.
• Develop systems, policies, and professional development for operations teams

Skills

Change Management

Cross-functional Leadership

Data Analysis

Clear Communication

Grant Writing

Interpersonal Skills

Systems Thinking

Problem-Solving

Professional Development

Project Management

Vendor Management

Team Development

Education

Bachelor’s degree

Master’s degree

Job description

Location: 101 - CMO

Description

Summary: The Director of School Operations leads the strategy, execution, and continuous improvement of operational systems across Gestalt Community Schools, ensuring schools are safe, compliant, efficient, and positioned to support strong academic outcomes. This role oversees facilities, school operations, enrollment, support services, and operational systems while managing cross- functional teams and driving network-wide excellence. The ideal candidate possesses a deep passion for education, is knowledgeable about charter schools, and has professional experience in school operations, project management, people management, and related functions. This role will design and improve scalable operational systems that support network growth. Reports to: Chief of Strategy and Operations Salary: Employees at GCS are provided with a competitive salary. Our salaries are set through a lens of equity, and based on an individual’s skills, education, and years of experience relevant to the role.

Direct Reports: Asset Management Coordinator, Instructional Technology Manager, Network Facilities Manager, Network Operations Manager, and Senior Manager of Recruitment and Enrollment

Core Responsibilities

Facilities, Safety and Risk Management

• Lead network-wide facilities strategy
• Oversee safety systems, compliance, and emergency preparedness
• Co-create and monitor maintenance schedules, routines, and protocols
• Manage capital projects and vendor performance

School Operations and Support Services Oversight

• Ensure strong school operations systems
• Strengthen customer service systems across schools
• Supervise the ongoing professional development, accountability systems, and coaching support for school operations teams
• Oversee attendance, enrollment, and records compliance
• Oversee nutrition, security, transportation, and aftercare systems
• Maintain state and local permits, certifications, and compliance for nutrition, security, transportation and aftercare vendors
• Develop consistent systems, policies, and procedures for vendor management
• Ensure vendor quality, compliance, and service delivery

Recruitment and Enrollment Strategy

• Lead enrollment strategy and performance monitoring
• Drive recruitment execution and enrollment accountability

Systems, Budget and Team Leadership

• Lead operational planning, budgeting, and dashboards
• Build tools, systems, and professional learning structures

Preferred Competencies

• Change Management
• Cross-functional Leadership
• Data Analysis
• Clear Communication
• Grant Writing
• Interpersonal Skills
• Systems Thinking
• Problem-Solving
• Professional Development
• Project Management
• Vendor Management
• Team Development

Requirements

• Bachelor’s degree required; Master’s degree preferred
• Experience in charter school, district, or multi-campus environments
• Experience managing teams, vendors, budgets, and cross-functional projects
• 5+ years of school leadership experience
• 5+ years leading complex school or multi-site operations *
• *The critical features of this role are described above but not all encompassing