Dean of Management & Operations

Holyoke Public Schools; Holyoke (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Holyoke Public Schools seeks a Dean of Management and Operations to lead the daily operations of the school, ensuring a positive, structured culture and effective systems. You will oversee attendance, enrollment, food services, transportation, and safety protocols, coordinating with front office and dining staff.

The role requires overseeing testing procedures, staff training, and data systems, with collaboration across IT and district teams to support students and families.

Qualifications

• Bachelor’s Degree preferred or 5-7 years of management experience in an urban organization.
• Experience in school-based operations or in operations at a high performing urban school.
• Strong technical skills with MS Excel/Google Sheets, MS Word/Google Docs, and MS PowerPoint/Google Slides; experience with MUNIS and purchasing.

Responsibilities

• Design and manage all school operational systems (arrival/dismissal, transitions).
• Oversee food service, transportation, and safety protocols.
• Lead hiring processes for clerks, paras, and related roles; coordinate interviews.
• Collaborate with IT to ensure 1:1 technology access for students and staff; use data to drive improvements.
• Represent the school on the District Crisis Team and support PBIS and family resources.

Skills

Management experience

Strong leadership

Data-driven decision making

Education

Bachelor's degree

Tools

MS Excel/Google Sheets

MS Word/Google Docs

MS PowerPoint/Google Slides

MUNIS

Job description

Dean of Management Job ID:5884591 The Dean of Management and Operations

will help lead the school?s efforts to create a positive, structured,

consistent, and caring school culture grounded in school systems that

support students acquiring the academic and social-emotional skills they

need to be successful in school. This position will ensure the physical

environment and day to day operations of the school are driven by this

goal and reflect this focus. Responsibilities for this role include, but

are not limited to: Operations Leadership Design and manage all school

operational systems, including but not limited to arrival and dismissal

procedures; transitions between classes; school-wide food systems;

uniform checks and dispersal; student enrollment; coverage for absent

staff members, and more. Assist in presenting professional development

and other training for staff around key operational routines and

procedures such as arrival, dismissal, lunch, and school activities.

Work closely with the front office clerk to ensure fidelity of all data

systems, including attendance, enrollment, and report cards systems.

Oversee the food service team and serve as the point person for

transportation. Maintain and regularly update the school?s handbooks

(family, staff, student, crisis management). Represent the school on the

District Crisis Team and maintain the safety protocols for the school.

Manage the hiring process (screening candidates for specific school

roles such as clerks, paras, etc.) and schedule all interviews. Work

closely with the Head Custodian to ensure a clean, safe, and culturally

responsive school environment. Develop and implement all testing

procedures and schedules, including MCAS. Work closely with the district

IT department to ensure access to 1:1 technology for students and staff

members. Use data to drive improvements in systems and operations.

School Climate & Culture

Build and implement operational systems and

procedures and day to day data systems which protect the sanctity of

instructional time and reinforce a positive school culture. Ensure the

physical space reflects the school?s values and mission, regularly

performing audits and providing feedback to the leadership team. Be

highly present and visible during school hours. Model the school?s core

values and standards for professional behavior. Work closely with school

counselors and student support staff to implement PBIS, respond to

challenging student behavior, and/or provide resources to students and

families.

Family & Community Engagement

Create and maintain a

school-wide calendar for staff and families. Coordinate all external

partnerships which participate in providing clubs and extracurricular

activities for students. Build and foster relationships with community

leaders and organizations, including maintaining a robust database of

community organizations. Work closely with the Family and Community

Engagement (FACE) Coordinator to respond to student and family concerns

and/or provide necessary family supports or referrals for services.

Oversee the full implementation of the Principles and Procedures for

Providing Interpretation and Translation Services to Parents and

Guardians who have limited English proficiency (LEP).

CANDIDATE REQUIREMENTS:

Experience, skills, traits, and beliefs: Bachelor?s Degree

preferred or 5-7 years of management experience in an urban organization

Experience in school based operations or in operations at a high

performing organization preferred specifically in testing coordination,

school building-based logisitics and operations, and Crisis Management

Strong Technical Skills, Experience In MS Excel/Google Sheets, MSWord/Google Docs, and MS Powerpoint/Google Slides Experience with MUNIS

and Purchasing Proactive, strategic problem-solver who is able to work

successfully in a fast-paced environment, often while balancing

competing priorities