Director of School Operations

Gestalt Community Schools; Memphis (TN); On-site; USD 100,000 - 160,000; Full time

Job summary

Gestalt Community Schools seeks a Director of School Operations to drive strategy, execution, and continuous improvement of operational systems across the network. You will ensure safe, compliant, efficient schools and support strong academic outcomes.

The role oversees facilities, enrollment, support services, and cross-functional teams, with a focus on scalable systems for network growth and excellence.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Experience in charter school, district, or multi-campus environments.
• Experience managing teams, vendors, budgets, and cross-functional projects.
• 5+ years of school leadership experience.
• 5+ years leading complex school or multi-site operations.

Responsibilities

• Lead network-wide facilities strategy and safety systems.
• Oversee enrollment, attendance, nutrition, security, transportation, and aftercare.
• Develop and monitor policies, procedures, and vendor management standards.
• Lead budgeting, dashboards, and operational planning.
• Coach and develop school operations teams across campuses.

Skills

Change Management

Cross-functional Leadership

Data Analysis

Clear Communication

Grant Writing

Interpersonal Skills

Systems Thinking

Problem-Solving

Professional Development

Project Management

Vendor Management

Team Development

Education

Bachelor’s degree

Master’s degree preferred

Tools

Budgeting software

Data dashboards

Job description

Description

Summary:

The Director of School Operations leads the strategy, execution, and

continuous improvement of operational systems across Gestalt Community Schools,

ensuring schools are safe, compliant, efficient, and positioned to support strong

academic outcomes. This role oversees facilities, school operations, enrollment,

support services, and operational systems while managing cross-functional teams

and driving network-wide excellence. The ideal candidate possesses a deep passion

for education, is knowledgeable about charter schools, and has professional

experience in school operations, project management, people management, and

related functions. This role will design and improve scalable operational systems that

support network growth.

Reports to: Chief of Strategy and Operations

Salary:

Employees at GCS are provided with a competitive salary. Our salaries are set through a lens of equity, and based on an individual’s skills, education, and years of experience relevant to the role.

Direct Reports:

Asset Management Coordinator, Instructional Technology Manager, Network Facilities Manager, Network Operations Manager, and Senior Manager of Recruitment and Enrollment

Core Responsibilities:

Facilities, Safety and Risk Management

• Lead network-wide facilities strategy
• Oversee safety systems, compliance, and emergency preparedness
• Co-create and monitor maintenance schedules, routines, and protocols
• Manage capital projects and vendor performance

School Operations and Support Services Oversight

• Ensure strong school operations systems
• Strengthen customer service systems across schools
• Supervise the ongoing professional development, accountability systems, and coaching support for school operations teams
• Oversee attendance, enrollment, and records compliance
• Oversee nutrition, security, transportation, and aftercare systems
• Maintain state and local permits, certifications, and compliance for nutrition, security, transportation and aftercare vendors
• Develop consistent systems, policies, and procedures for vendor management
• Ensure vendor quality, compliance, and service delivery

Recruitment and Enrollment Strategy

• Lead enrollment strategy and performance monitoring
• Drive recruitment execution and enrollment accountability

Systems, Budget and Team Leadership

• Lead operational planning, budgeting, and dashboards
• Build tools, systems, and professional learning structures

Preferred Competencies

• Change Management
• Cross-functional Leadership
• Data Analysis
• Clear Communication
• Grant Writing
• Interpersonal Skills
• Systems Thinking
• Problem-Solving
• Professional Development
• Project Management
• Vendor Management
• Team Development

Requirements

• Bachelor’s degree required; Master’s degree preferred
• Experience in charter school, district, or multi-campus environments
• Experience managing teams, vendors, budgets, and cross-functional projects
• 5+ years of school leadership experience
• 5+ years leading complex school or multi-site operations

*The critical features of this role are described above but not all encompassing