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The role leads development of the U.S. customs brokerage business from Chicago, focusing on mid-market and enterprise importers while expanding across the broader logistics portfolio.
You will run a revenue-generating sales function, build a robust pipeline, and engage senior decision-makers to close complex opportunities.
My client is an established international logistics organization looking to appoint an experienced Director of Sales - U.S. Customs Brokerage to its Chicago operation. This is a senior commercial position for someone with a substantial background in U.S. customs brokerage who can combine new business development with deep industry knowledge and an established network of importer relationships.
The successful individual will take a leading role in expanding my client's customs brokerage business across the United States, targeting mid-market and enterprise importers while also identifying opportunities across the wider international and domestic logistics portfolio.
This is very much a revenue-generating leadership position. My client is looking for someone who can personally win significant customs business while helping drive the longer-term growth of the division.
You'll be responsible for developing new importer relationships and expanding the company's U.S. customs brokerage portfolio.
The focus will be on identifying businesses with significant import volumes, engaging senior supply chain and trade decision-makers, and developing solutions around customs clearance, compliance and related services.
You'll have the backing of an established international logistics platform, giving you the ability to offer customers a broader solution beyond customs brokerage alone.
For the right person, this represents an opportunity to take ownership of a significant growth area within the organization and have a genuine influence over its commercial direction.
Develop and execute new-business strategy for U.S. customs brokerage services
Prospect and win new mid-market and enterprise importer accounts
Leverage your existing importer network to create new commercial opportunities
Target business capable of generating significant customs entry volumes
Build relationships with senior stakeholders across trade compliance, supply chain, logistics, procurement and transportation
Develop opportunities expected to generate 10,000+ new customs entries annually
Present customs brokerage and trade solutions tailored to individual customer requirements
Identify opportunities involving customs compliance, duty optimization, drawback and related services
Negotiate commercial agreements and develop profitable long-term customer relationships
Maintain a strong pipeline of qualified customs brokerage opportunities
Work closely with operational and compliance teams to ensure successful implementation of new accounts
Monitor customer performance and identify opportunities for continued account growth
Cross-sell additional logistics services where appropriate
Introduce customers to solutions across ocean freight, air freight, drayage and domestic transportation
Maintain visibility of sales activity, pipeline and account development through CRM systems
Represent the business professionally with customers, prospects and industry contacts
This is a specialist senior appointment, so my client is particularly interested in candidates who already have an established presence within the U.S. customs brokerage market.
6+ years of experience within U.S. customs brokerage sales and/or business development
A proven track record of winning significant new customs brokerage accounts
An established network of U.S. importer relationships
Demonstrable experience generating substantial customs entry volumes
Strong knowledge of the U.S. import and customs environment
Understanding of customs brokerage, trade compliance and related services
Experience developing mid-market and enterprise-level customers
Strong commercial and negotiation capabilities
Confidence engaging senior and C-suite decision-makers
Ability to independently develop and close complex sales opportunities
Strong understanding of international freight and the wider logistics market
A consultative approach to selling complex transportation and customs solutions
Excellent communication, presentation and relationship-management skills
Experience selling additional international transportation services such as ocean freight, air freight and drayage would be highly advantageous.
$130,000 – $175,000 base salary
Additional commission / performance-based earning potential
Salary flexibility for exceptional candidates with significant existing importer relationships and proven production
Medical insurance options
Dental coverage
Vision coverage
Life and AD&D insurance
Short-term and long-term disability coverage
401(k)
Paid time off
Full-time permanent position
Long-term career and leadership opportunities within an established international logistics organization
This isn't simply another customs brokerage sales position.
My client is looking for someone who can play a meaningful role in expanding its U.S. customs business while having the infrastructure of an established international logistics organization behind them.
You’ll have the opportunity to leverage an existing importer network, pursue substantial customs brokerage opportunities and offer customers a much broader logistics solution across customs, international freight and domestic transportation.
For someone who has already established themselves within the U.S. customs market and wants a platform where they can turn those relationships into significant growth, this represents a genuinely senior commercial opportunity.
If you’re currently working within U.S. customs brokerage sales and have an established importer network, I’d be happy to have a confidential conversation.
Likewise, if you’re already producing significant customs entry volume and feel you’ve reached the ceiling of your current organization, I’d be interested in discussing what this opportunity could offer.