Director of Sales Operations (Remote) - Salesforce Certified Administrator

Medical Review Institute of America; Salt Lake City (UT); Remote; USD 100,000 - 150,000; Full time

Job summary

Medical Review Institute of America is seeking a remote Director of Sales Operations. The role involves overseeing sales processes, creating KPIs, managing sales tools, and requires sales experience along with Salesforce Certification. Join a team committed to excellence and diversity while benefiting from competitive compensation and growth opportunities.

Benefits

Healthcare, vision, and dental insurance

Generous 401(k) match

Paid vacation, personal time, and holidays

Growth and training opportunities

Fun team events and prizes throughout the year

Qualifications

• 5-7 years in sales, operations, or marketing roles.
• Salesforce Certified Administrator certification preferred.
• Experience with sales automation tools, especially Salesforce.

Responsibilities

• Planning, reporting, forecasting, and managing sales quotas.
• Developing policies for data integrity in CRM systems.
• Managing direct reports and overseeing sales training and enablement.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Education

Bachelor's degree in business, sales/marketing, or related field

Tools

Salesforce

Sales automation tools

Job description

Director of Sales Operations (Remote) - Salesforce Certified Administrator

Join to apply for the Director of Sales Operations (Remote) - Salesforce Certified Administrator role at Medical Review Institute of America.

Founded in 1983, the Medical Review Institute of America (MRIoA) is the market leader for technology-enabled utilization management and clinical medical review solutions. We have an outstanding reputation for excellence and continual improvement.

At MRIoA, we believe our employees are the key to our success. Here, you are more than just a cog in the machine – you are a valued member of our team.

We Offer

• A competitive compensation package.
• Benefits include healthcare, vision, and dental insurance, a generous 401(k) match, paid vacation, personal time, and holidays.
• Growth and training opportunities.
• A team atmosphere with fun events and prizes throughout the year.

Position Overview

This is a director-level position responsible for planning, reporting, forecasting, sales process optimization, sales development, territory planning, and supporting sales compensation administration and Board meeting preparations. The role includes system administration of all sales tools/systems and managing sales/marketing team members.

Responsibilities

• Planning, reporting, forecasting, and managing sales quotas.
• Guiding product and pricing strategies to meet revenue goals.
• Establishing a sales operations structure to promote strategy and operational excellence.
• Influencing CRM and sales technology strategies to scale with business growth.
• Developing policies for data integrity in CRM systems.
• Creating KPIs and dashboards to monitor sales performance.
• Collaborating with finance and HR on sales incentives.
• Acting as a sales advocate and managing escalations.
• Facilitating deal reviews and policy compliance.
• Analyzing data to identify trends and opportunities.
• Managing direct reports and overseeing sales training and enablement.
• Preparing Board meeting materials and maintaining sales playbooks.

Requirements

• 5-7 years in sales, operations, or marketing roles.
• Salesforce Certified Administrator certification preferred.
• Experience with sales automation tools, especially Salesforce and related platforms.
• Strong analytical, problem-solving, and interpersonal skills.
• Ability to develop and present to executive management.

Education

• Bachelor's degree in business, sales/marketing, or related field.

Work Environment

This remote role requires sitting at a desk, using a computer and phone. MRIoA is committed to diversity and is a drug-free workplace requiring background and drug screening.

Additional Information

Applicants can access and request corrections to their data by emailing [e-mail].