Director of Sales Operations

Kimmel Associates; Dallas (TX); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Sales Operations to lead and optimize sales processes across multiple locations. This pivotal role involves collaborating with business leaders and sales teams to enhance operational efficiency and drive customer satisfaction. The ideal candidate will possess extensive experience in sales operations, particularly within the heavy equipment sector, and will be adept at managing sales systems such as ERP and CRM. Join a forward-thinking organization that values innovation and continuous improvement, and make a significant impact on the success of the sales team and overall profitability.

Qualifications

• 7+ years of experience in sales operations within the heavy equipment industry.
• Strong understanding of OEM merchandising and market programs.

Responsibilities

• Direct all aspects of sales operations, including metrics and policies.
• Lead management of sales systems to enhance customer satisfaction.

Skills

Sales Operations Management

Customer Relationship Management (CRM)

Enterprise Resource Planning (ERP)

Communication Skills

Organizational Skills

Heavy Equipment Knowledge

Education

College Degree

Tools

Sales Systems

ERP Software

CRM Software

Job description

About the Company:

A leading heavy equipment and machinery dealer serving the residential and commercial construction, heavy construction, road building, aggregate, and mining industries. They are ready to serve any southern state with many locations throughout the southeast.


About the Position:

The Director of Sales Operations will partner with business leaders, sales team members, and other key stakeholders to plan and direct all aspects of our organization’s sales operations including metrics, procedures, and policies. This position will lead the management of our sales systems (ERP, CRM, etc.) to drive customer satisfaction, plan and manage continuous improvement projects to maximize efficiency and productivity of our sales team and will ensure sales operations solutions continue to support sustained profitability for the organization. A successful Director of Sales Operations must develop strong understanding of OEM merchandising and go to market programs and be able to lead a team of Sales Administrators working with branches across dealer AOC.

Requirements:

• College degree required plus at least 7 years of industry related experience.
• Heavy equipment service experience
• Organization and communication skills must be highly developed.
• Computer skills need to be broad based