Compensation Manager, Business Partnerships & Technology

ServiceTitan; United States; On-site; USD 126,000 - 202,000; Full time

Benefits offered by this job

Flexible time off

Comprehensive health benefits

Fertility and family support

Job summary

ServiceTitan is transforming compensation tooling to empower internal partners. You’ll own the end-to-end compensation experience, from data audits to self-serve tools like the offer calculator and pricing tool, collaborating with HR and finance to reduce recurring questions.

We're seeking a candidate with deep compensation expertise, a product mindset, and strong Excel skills who can build scalable solutions and enable partners to self-serve with confidence across the US.

Qualifications

• 5–7 years in compensation in a business-facing or partner-facing role.
• Demonstrated product mindset with measurable impact.
• Credible with HRBPs, TA, and compensation partners from day one.
• Experienced with AI-assisted workflows and data audits.

Responsibilities

• Own internal partner enablement and become primary comp resource for TA, Finance, and HR teams.
• Build and own tooling roadmap, including offer calculator and pricing tool.
• Manage intake and triage of cross-lane requests and surface patterns for systemization.
• Partner with People Technology and People Insights to deliver self-serve infrastructure.

Skills

Compensation expertise

Product mindset

Data analysis

Excel/Sheets

Workday experience

AI tools usage

Tools

Workday

Offer calculator

Pricing tool

HRIS

Job description

The opportunity

ServiceTitan powers the businesses that keep the world running. Our compensation function is rebuilding for what comes next, and that requires someone who builds things, not just someone who knows comp.

This role exists because our internal partners (HRBPs, TA, Finance, HROps) don't have great tools. They reach us directly for answers that should live in a system. They use workarounds where workflows should exist. They wait on us when they should be moving independently. The job isn't to answer those questions faster. It's to make them unnecessary.

You've built things in your career: a tool that replaced a recurring ask, a process that made a partner team self-sufficient, a workflow that eliminated a class of questions. You've also done the comp work: pricing roles, navigating complex offers, earning credibility with skeptical partners in the first five minutes of a conversation. This role is where those two things finally belong in the same seat.

This role reports to the Senior Director, Total Rewards.

What You'll Own

Internal partner enablement

Your first six to nine months are your research phase. You'll serve as the primary comp resource for TA, Finance, PBPs, HROps, and TAOps, fielding offers, pricing requests, and unique business needs directly. Every question you field is a design requirement. Every friction point you encounter is future product backlog. You're not just answering; you're building the case for what to build next. In the near term, while self-serve systems are still being developed, this also includes data audits and system integrity checks, work that surfaces the gaps the tools need to close and ensures partners are operating from accurate information.

Tools and self-serve infrastructure

You own the compensation experience for internal partner teams, not just the consultation, but what replaces it. The offer calculator TA uses independently. The pricing tool that lets the business move without waiting on comp. The HRBP resource that handles the question that's always the same question. You own the tooling roadmap, you partner with People Technology and People Insights and Analytics to build it, and you measure success by how well partners are self-supported, not by how many requests you closed.

Intake and triage

When requests come in that cross lanes or don't have a clear owner, they land here first. You route deliberately, close the loop with the partner, and use the pattern data to identify the next thing to systematize. Intake isn't overhead. It's your best source of product intelligence.

What We're Looking For

• 5–7 years in compensation, with meaningful time in a business-facing or partner-facing role at a high-growth or public tech company
• A genuine product mindset you can demonstrate through real examples: something you identified, built, and measured that changed how people worked, not just a process you improved
• Deep enough comp expertise to hold credibility with HRBPs and TA from day one: offers, benchmarking, off-cycle requests, the full range of what partners bring to comp
• Active AI tool user: you can point to workflows you've built or accelerated, not just experiments you've read about
• Comfort with data audits and compensation analysis: you can identify errors, validate data integrity, and surface patterns that inform what needs to be built
• Strong financial acumen, comfortable building models, interpreting budget data, and partnering with Finance
• Advanced Excel or Google Sheets skills; data is your native language
• Workday experience, including approval workflow configuration
• Formal product management experience is a plus, not a requirement

Who Thrives Here

You've built things before someone asked you to. You're restless about answering the same question twice, not because it's inefficient, but because it means a system that should exist doesn't yet. You think like a product manager: who is the user, what's creating friction, what does a better version look like. You hold a high bar for accuracy because you know compensation only works when people trust it. And you make the people around you better at their jobs.

Be Human With Us:

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $134,500 USD - $201,700 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $125,700 USD - $188,500 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.